Assistant Golf Shop

Associate Golf Professional                 Job DescriptionPosition ConceptThe Associate Golf Professional is an active member of the Golf Management Team. This position is responsible for the daily, hands-on operation of the golf shop and golf operations while working collaboratively with all departments. The role requires a strong on-the-floor presence, direct interaction with members and guests, and active participation in daily golf operations.Supervised By: Director of GolfThe Position Supervises:Outside Service StaffStarters / MarshalsMerchandise (Inventory, Ordering, Display, Receiving)Tournaments & EventsSpecific ResponsibilitiesGolf Operations ManagementActively work the tee sheet, reservation system, and daily starting operationsServe as a visible presence in the golf shop, and on the course to monitor pace of play and address issues in real timePersonally assist with check-in, guest services, and member interactions during peak timesTrack, verify, and reconcile all daily play, green fees, golf cars, bag storage, locker usage, handicap fees, and related chargesAssist with daily cash handling, POS transactions, and end-of-day reconciliationsActively oversee and assist with golf car staging, rotation, cleanliness, and basic maintenance reportingWork directly with outside services to ensure smooth daily flow of playSupport daily operations of the practice facility, including setup, cleanliness, and guest assistanceEnsure proper storage, handling, cleaning, and security of all golf equipmentActively build, maintain, and utilize the customer database through direct interaction and observationRetail & Golf Shop ManagementWork regular shifts behind the golf shop counter assisting members and guestsParticipate directly in merchandising, receiving, tagging, stocking, and displaying inventoryMaintain a profitable and well-organized retail operation aligned with the club’s missionAssist in buying decisions, vendor coordination, and seasonal purchasing strategiesConduct physical inventories and cycle counts alongside staffEnsure proper use of POS systems for sales, inventory control, and reportingTrain staff through daily side-by-side coaching rather than classroom-only instructionActively engage customers to drive sales, fittings, special orders, and member requestsMaintain an attractive, clean, and welcoming appearance in and around the golf shopTrack member preferences including sizes, brands, spending history, and key datesGolf Administration & Staff LeadershipAttend and actively contribute to management and staff meetingsAssist in updating and enforcing golf shop policies, procedures, and job descriptionsEnsure safety standards and procedures are followed daily and in compliance with OSHA requirementsAssist with newsletters, promotional materials, signage, and member communicationsEnforce facility policies consistently while maintaining a service-focused cultureMaintain regular written and verbal communication with the Director of Golf regarding operations, staffing, member feedback, and improvementsFacility & Interdepartmental ResponsibilitiesWork closely with all department heads to ensure smooth daily operationsMaintain an active working relationship with the Golf Course Superintendent, providing real-time feedback on course conditions, playability, and tournament setupAssist the Director of Golf with new member engagement, tours, and onboardingActively support tournament operations including setup, scoring, staffing, and executionCoordinate directly with Food & Beverage management for golf events and daily needsKnowledge, Skills & TraitsMaintain PGA of America membership or actively working towards membership if an PGA Associate.Knowledge of golf rules, tournament operations, and daily facility managementProven ability to lead by example through hands-on involvementStrong organizational and prioritization skills with the ability to multitask in a fast-paced environmentService-driven mindset with exceptional interpersonal skillsSelf-motivated with a strong work ethic and attention to detailEffective written and verbal communication skillsProficient in POS systems, Microsoft Word, Excel, email, and golf management softwareMaintain a professional appearance and positive reputation within the community

Salary : $23 - $25