What are the responsibilities and job description for the Resource Store Associate position at Mooresville Area Christian Mission?
Position: Resource Store Associate
Classification: Full-time
Reports to: Donated Goods Manager
Job Summary
The Resource Store Associate is responsible for assisting clients during checkout, accurately recording points using the client database. This position ensures a positive client experience through courteous service and attention to detail while upholding store policies and procedures.
Key Responsibilities
- Provide friendly, fair, and professional service to all clients in a fast-paced retail
- environment.
- Process client “sales” by entering points and recording transactions in the client
- database.
- Verify client account status and eligibility for items by reviewing their profile in the system.
- Resolve basic client concerns and questions, seeking assistance from the supervisor when needed.
- Follow established checkout procedures and report any issues or system changes required.
- Ensure the checkout and surrounding area is clean, organized, and safe at all times.
- Support overall team efforts by assisting with store needs and completing related tasks as
- assigned.
- Adapt to shifting priorities and assist where needed to ensure smooth store operations.
Qualifications & Requirements
- High school diploma or equivalent required.
- 1 year of retail, cashier, or customer service experience required.
- Friendly and positive attitude with excellent customer service and communication skills.
- Strong attention to detail and basic math skills.
- Comfortable using computers and databases.
- Flexible and willing to adjust schedule or tasks to meet business needs.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $12 - $15