What are the responsibilities and job description for the Mail Processing Clerk position at Moore Response Management Group, Inc.?
The Mail Processing Clerk supports the workflow of incoming mail by performing tasks in one of several key areas, including mail extraction, mail preparation, and document scanning. Each role has defined productivity standards and supports the accurate processing of donor correspondence and payments. Mail Processing Clerks help ensure client deadlines are met while maintaining Moore RMG’s quality standards and commitment to efficient mail processing.
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.
Check out www.WeAreMoore.com for more information.
Your Impact:
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Open and extract checks, documents, and correspondence from incoming envelopes.
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Sort and categorize mail items, including damaged or non-scannable items and returned correspondence.
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Review and verify incoming documents for accuracy, completeness, and required information.
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Scan correspondence accordingly.
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Maintain accurate piece counts and report daily totals to the supervisor.
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Meet minimum productivity standards for assigned tasks while maintaining quality and accuracy.
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Report mail discrepancies or processing concerns promptly.
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Support workload demands, including overtime and occasional Saturdays during high-volume periods.
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Sit at a workstation for extended periods (approximately 90% of the time), walk short distances between departments (approximately 10%), and lift up to 10 lbs as needed.
Your Profile:
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Strong verbal and written communication skills
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Ability to read printed and cursive handwriting
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Excellent attention to detail and organizational accuracy
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Ability to prioritize, multitask, and meet tight deadlines
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Dependable and adaptable in a fast-paced production environment
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Ability to work effectively under pressure
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GED or High School diploma preferred
How We’ll Support You:
- Join the largest marketing and fundraising company in North America serving the nonprofit industry, where we prioritize innovation and professional growth.
- Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
- To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including comprehensive healthcare, paid holidays, and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
- Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.