What are the responsibilities and job description for the Account Representative - AT&T position at Moonshine Solutions?
Every account has a story and a customer trying to cut costs, upgrade their service, or get products that actually keeps up with the newest tech and their needs is an important one. As an AT&T Account Representative in Tyler, TX, we are looking for a person who listens to that story and finds the AT&T wireless or internet plan that fits it.
As an AT&T Account Representative, you're building a relationship with every customer you work with from the first conversation, through account setup and sale, to the follow-up that makes sure they're actually happy with their service. We'll train you on AT&T's products and our sales process from day one, so you don't need experience walking in. As an Account Representative, you will work closely with customers, process sales orders, and manage accounts regularly.
AT&T Account Representative Responsibilities:
- Meet with customers to understand what they need and recommend the right AT&T service plan
- Guide customers through sales from start to finish, with accuracy and care
- Actively listen to customers and explain services to them confidently
- Follow up after sales orders to confirm satisfaction and handle any issues that come up with their account
- Keep clear, organized records for every account being managed
- Stay current on AT&T's plans, pricing, and promotions so you can speak to them accurately
- Address customer concerns or service issues with patience and professionalism
AT&T Account Representative Qualifications:
- Experience in customer service, sales, or retail is a plus
- Reliable and detail oriented
- Willingness to learn sales
- Comfortable talking with customers and building rapport quickly
- Time management skills when managing accounts and sales
Pay: $3,600.00 - $5,200.00 per month
Work Location: On the road
Salary : $3,600 - $5,200