What are the responsibilities and job description for the 2nd Shift Quality Assurance Technician position at Moon Pie - Chattanooga Bakery?
Primary Responsibilities:
§ Ensure finished product is produced consistently within the quality specifications.
§ Maintain an environment conducive to quality audits.
§ Maintain an environment conducive to quick recognition of unsatisfactory part, component, or finished product quality.
§ Ensure all production processes are in control.
§ Develop and maintain rapport with peers and support departments (maintenance, sanitation, shipping/receiving, etc.) and maintain “team” status.
§ Communicate current issues and all other pertinent information to the department manager, as well as the other Quality Assurance Technician on a daily basis.
§ Ensure that all employees and the plant environment meet FDA regulations and adhere to Good Manufacturing Practices (GMP’s).
§ Ensure accuracy and legibility of all printed info on wraps, cartons, and cases; code dates, product description, UPC, and all customer required information.
A. Experience
- Food manufacturing or production experience a plus.
- Computer literate
- Technical aptitude
B. Education
- High school diploma or GED required
- Technical background through experience or formal education
C. Decision Making
- Requires independent decision-making.
- Must be capable and willing to make quick decisions and to use good judgement.
D. Working Conditions
- Must be willing to work in all types of temperature variances (extreme hot or extreme cold) and with loud noise at times.
E. Mental, Physical, and Visual Demands
- Must be capable of working throughout the plant and throughout the shift
- Must have good vision and be attentive to detail
- Must be capable of performing multiple tasks at once
- Good listening skills
- Must be objective
- Remain calm during stressful situations
- Must maintain neat and clean appearance
- Receptive to change
- Able to walk and stand for 8 plus hours a shift
- Work around operating equipment, stand, reach, stoop and bend
- Repetitive use of hands, wrists and forearms
- Able to lift and move samples, cases as needed
- Able to use stairs, ladders
F. Confidential Information
- Requires high degree of confidentiality regarding product and process specifications.
G. Communication
- Consistent use of good verbal and written communication skills
- Proficient use of email
I. Typical Duties and Responsibilities:
Monitors compliance to specifications, and reports to area supervisors when adjustments are necessary.
Verifies sanitation and GMP compliance, and reports problems to the Production Manager and Quality Assurance Manager.
Monitor’s food safety and product quality continuously throughout the operation by ensuring that all product and processes are in control, including component weights, packaging integrity, carton scales, labeling accuracy, and the metal detection CCP (Critical Control Point).
Communicate with department supervisors to ensure product is performing satisfactorily and to facilitate an orderly shift transfer.
Utilize training opportunities.
II. Other Functions
Must understand FDA, AIB and FSMA (American Institute of Baking / Food Safety Modernization Act) concepts and terminology (HACCP, GMPs, CCP), as well as what quality and food safety mean to the business and to our customers. The foundation of our quality process is that we will ‘say what we do’ by documenting our procedures, ‘do what we say’ by following those procedures, ‘prove it’ through keeping records and auditing, and ‘continuously improve it’ by eliminating risks before they result in dangerous or poor-quality food products. All associates are expected to immediately report food safety and quality hazards to their supervisor or manager.
Assist with needs or problems throughout the plant. Work with all supervisors to identify best solutions to problems. Other duties not specifically listed here may be assigned as well.
Maintain high level of activity on the elements of the product specification measures.