Logistics Coordinator

Moon Audio creates one thing: the connection between your heart and your music. This is a passion. Our values are grounded in music's emotional experience. We want to deliver those emotional experiences and bring you closer to the music.

Mission
Moon Audio was born from a passion for music and high-quality audio. Our mission is to share that passion by connecting you to your music through quality audio cables and engaging content.

Values
Quality
Audiophiles relentlessly seek the highest possible audio quality. We aspire to the same pursuit of perfection in the craftsmanship of our audio cables and quality of our customer service.

Substance
We believe that substance always wins over hype, and the hifi world is incredibly technical. We provide as much information as possible, helping music lovers of every level of expertise to engage and grow within the audiophile community.

Passion
We love music, and we love people who love music. We want to share our passion and expertise with other music lovers, whether they're new to high-end audio or seasoned professionals.

Job Title:

Logistics Coordinator

Job Summary:

We are seeking a Logistics Coordinator. We are located in the Cary, North Carolina area. With over 20 years of experience providing the latest in Hi-Fi Audio solutions, Moon Audio is at the forefront of the Hi-Fi technology industry. You will be the one to coordinate the daily logistics coordination between our customers and various shipping companies. A great asset for Moon Audio would be a candidate with great communication skills, multi-tasking abilities, and organization skills. This is a Full-time, in-person/onsite-only position. No hybrid or remote options.

Your ability to update customers promptly with keen attention to detail will set you apart! The ideal candidate will also have advanced computer skills which include working knowledge with Word, Excel, Shipping software similar to Shipstation, and FedEx and USPS software portals. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Responsibilities

 Coordinate and monitor daily assignment of logistics of incoming and outgoing

inventory and customer requirements.

 Ensure all orders and shipping information are inputted into the system daily.

 Update systems and coordinate changes with staff members

 Ongoing communication with customers etc. to achieve mutual satisfaction

 Keep logs and records of warehouse stock, executed orders, RMAs, and returns

of goods, etc.

 Prepare accurate reports for upper management Skills

 Proven experience as a logistics coordinator

 Experience in customer service.

 Knowledge window-based software systems

 Ability to work with little supervision and track multiple processes

 Computer-savvy with an excellent experience with Word, Excel, and Shipping software similar to Shipstation, FedEx and USPS software portals.

 Outstanding organizational and coordination abilities

 Excellent communication and interpersonal skills

 Great record-keeping and Customer Service

Physical requirements

Must have the ability to carry boxes or reels of cable within the facility.

Requirements

Job Type: Full-time

Schedule: 8 hours, Monday to Friday

Experience in Shipping and Logistics

Work Location: One location

Company&website: www.moon-audio.com

Work Remotely: No

Education, Certification, License, and Skill Requirements:

Must possess at least a High School diploma or GED equivalency.

BS/BA in business administration, supply chain management, or a relevant field

Must possess a minimum of two (5) years of experience in Logistics.

Must possess and be proficient with the listed software.

Our commitment to our employees is reflected by our actions:

Safety is Priority One – and our record shows it

Competitive Pay

Company 401K plan with Employer Contribution Match once vested.

Company Paid Time Off

Choice of Medical Coverage including Prescription and Short Term Disability Plans

Choice of Dental and Vision Coverage

Join us and be part of an exciting business that is dedicated to delivering Exceptional Audio Experiences. If you are not just passionate about audio but also deeply passionate about music and its impact, we encourage you to explore this opportunity further. With a strong commitment to customer satisfaction, a love for music, a passion for innovation and a collaborative team environment, our company offers an exciting opportunity for individuals who are enthusiastic about the world of hi-fi audio.

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