What are the responsibilities and job description for the Scheduling Coordinator position at Mood Treatment Center?
TITLE: Scheduling Coordinator
REPORTS TO: Scheduling Supervisor
LOCATION: Marshall Street Office - 713 S Marshall St, Winston-Salem, NC 27101
HOURS: 8:30am-5:30pm Monday- Friday
DUTIES:
Mood Treatment Center Scheduling Coordinator duties include, but are not limited to:
- Respond to incoming calls, voicemails, emails submitted by providers, patients, and coworkers.
- Match new patient requests to appropriate providers based on provider specialty and in-network insurance status.
- Coordinate insurance verification process
- Communicate estimated cost of care to new patients.
- Schedule new patient appointments
- Collect new patient deposit and post to patient account.
- Assist with online new patient request data submissions.
- Escribing/Calling in medications per provider request, patient request etc.
- Assisting with prior authorization processes and procedures
- Responding to incoming text from patients via texting line software.
- Other duties as assigned by supervisor.
Required Knowledge, Skills, and Abilities:
- Call center experience
- Customer Service experience
*
Education and Experience:
- High School diploma or GED
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
Medical specialties:
- Addiction Medicine
- Psychiatry
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Winston-Salem, NC 27101: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Call center: 1 year (Required)
Work Location: In person
Salary : $15
Scheduling Coordinator
J's HVAC Unlimited -
Mount Airy, NC
Licensed Practical Nurse (LPN) - Home Health Flexible Scheduling
Opportunities -
Jonesville, NC
Licensed Practical Nurse (LPN) - Home Health Flexible Scheduling
Hugh Chatham Memorial Hospital -
Elkin, NC