What are the responsibilities and job description for the Cash Application Specialist/Analyst position at Mood Media?
About Mood:
Mood Media is the world’s leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million consumers each day.
About the Role:
The Cash Applications Specialist/Analyst daily responsibilities will include timely and accurate application of payments, refunds and adjustments. These can be checks, EFT or wire payments pending validation in our Integrated Receivables portal. Working with clients and the collections department to reduce the Unapplied receipts, managing email requests and queues to meet SLA’s. Daily pulling Bank Statements for over eight different accounts. This includes EDI Reporting, Wire Detail Reporting, Previous Day Composites, ACH/Check Return Reporting. You will need to read these statements to identify the next action items. Creating manual receipts using the output from 3rd party portal which will involve v-lookup to consolidate required data. Also using a template to extract data from the Bank Statement to upload in EBS for receipt creation and application. Manual creation of CAD receipts with exchange rate challenges in applications. Working disputes for credit card chargebacks. Assisting with the monthly Autopay Declines to update or remove clients from Autopay in EBS. Working the credit cards to expire list by contacting clients to update with new expiration dates to retain them on Autopay. Help the team process the over 3000 virtual credit card payments monthly. Support the team with other Reconciliation functions, including Cash Management.
About you:
We have a high volume of work. You have to be able to multi-task, work independently and catch on quickly. You have Excel experience, vlookup, pivots, etc. You can work under tight deadlines with accuracy. You’re detail oriented. You have superb written and verbal communication skills. You ask questions and you are a motivated problem-solver.
Essential Job Functions and Responsibilities:
- Help team reduce unapplied cash receipts
- Work with internal/external customers to increase the overall auto application percentage
- Support the Reconciliation process of subledger to the bank statements, includes processing returns, chargebacks, etc
- Lockbox upload of receipts and manual creation
- Use of API to mass apply receipts to AR or Adjust bad debt as needed
- Review each request for accuracy and approval, follow controls
- Autopay process, including Recon, client profile updates, reporting and email blasts
- Problem solve with customers to drive root cause resolution of unapplied or misapplied cash
- Perform timely execution of month end closing procedures/deadlines
- Assist with Audit requests
- Support Online portal requests
- Meet or Exceed SLA’s for job functions
- SME – Subject Matter Expert for Cash Team
- Other duties as assigned by management
For further information about Mood Media, please visit www.moodmedia.com.
Mood Media is an Equal Opportunity Employer. All qualified applicants will be considered for employment based on objective work-related criteria, without discrimination based on age, disability, ethnic origin, gender, marital status, race, religion, responsibility for dependents, sexual orientation, gender identity, or other characteristics protected by applicable governing laws.