Manufacturing Supervisor

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. 

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI

We’re making new and exciting things – and we could really do with your help. 

We are the internal manufacturing team for an amazing design and print company. We use teamwork to create beautiful, expertly crafted business stationery and promotional materials that'll help our customers start conversations, open doors, and strengthen relationships. We have great equipment, high end materials, cutting edge technology and a clean, fresh work environment.

We're a tight knit crew that is made up of about 80 manufacturing employees across two shifts. We love great design and embrace our mission to design remarkable products for our customers, for our planet, for everyone.

Responsible tor ensuring alignment across all functional disciplines within Operations - Manufacturing, Supply Chain, Quality, and Maintenance/Engineering to support and drive cross-functional cohesion.

This is an exciting opportunity in our East Providence, RI facility. The successful candidate will report to the Director of Manufacturing & Fulfillment, and work closely with the Customer Service and Quality & Engineering teams as well as supervise our amazing MOO Manufacturing team.

• Ability to work in a fast-paced, ever changing environment
• Ability and willingness to adapt to change
• Ability to give and receive constructive feedback
• Self-motivated and a team player
• Passionate about people
  

• Management of process standards and continuous improvement initiatives within manufacturing; including testing new equipment & processes
• Manage labor resources to ensure optimal product flow and internal/external customer service level agreements (SLA) are met
• Support manufacturing to assure targeted productivity, quality and autonomous maintenance are met at SOP standards
• Identifies and implements improvements as necessary to ensure optimal lane output is met across all lanes
• Working with Quality to identify and analyze root causes of process deviations and determine corrective measures
• Ensures efficient communication and alignment of resources across Manufacturing & Quality
• Responsible for management of manufacturing personnel including recognition, corrective action, mentoring, coaching, training, employee relations, and performance management
• Evaluates employee performance and conducts performance reviews while supporting growth and career development
• Participate in the design and development of training programs and ensure adoption by personnel
• Works with wider Operations team to develop a plan that adheres to KPIs and communicates the plan and desired results to the team
• Champions a strong 5S, safety, and quality culture by promoting existing and creating new programs and processes
  

• Industry experience in a role leading a manufacturing team
• Self motivated, team player
• Passionate about people - internal and external customers as well as team members
• Familiar with Lean, SOPs, and best practices for manufacturing management
• A keen eye for detail while consistently meeting strict turnaround deadlines
• Enthusiastic, dependable, and open to a fast-paced environment
• Initiative and decisiveness - able to think outside the box to creatively solve problems
• A go getter attitude, someone who does not settle for "just okay"
• Supervise and coordinate the daily activities of production staff to ensure manufacturing goals are met
  

• Knowledge and experience with print manufacturing preferred
  

What’s it like to work at MOO? 

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.

That’s why we offer 34 days of combined vacation and holidays, comprehensive medical, dental, and vision coverage, plus life and AD&D insurance. We also offer a 401(k) with company match and no vesting schedule, a dog-friendly and casual office environment, and free lunches every other week. Because when you feel good, your work does too.

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.