What are the responsibilities and job description for the Service Technician position at Monumental Markets?
At Monumental Markets, we fuel the best places to work in the DMV with the coolest food and drink options that people want. Whether it's a fresh salad, cold brew coffee, or sparkling water Monumental brings the convenience store to your workplace breakroom with none of the hassles.
We are seeking a full-time Service Technician to join our Service Team! Reporting to the Equipment Service Manager, this role is responsible for installing, maintaining, and repairing various types of coffee and micro-market equipment at customer sites.
We're open to hiring both entry-level candidates eager to learn and grow, as well as experienced technicians ready to hit the ground running. Whether you're looking to build a career in technical service or bring your expertise to a new team, this role offers hands-on work, ongoing support, and opportunities for growth.
What You Will Do:
- Prepare equipment including beverage coolers, fixtures, kiosks and supplies for customer installations
- Triage inbound equipment for functionality and condition
- Maintain equipment and millwork shop area to company standards
- Perform routine preventive maintenance on company coffee, beverage and point-of-sale equipment
- Complete basic troubleshooting per training as required
- Update call and asset records and communicate call issues to Equipment Service Manager
- Maintain company vehicle and parts/supplies in an organized manner
- Safely operate and use company vehicles and equipment
- Assist with equipment movement activities as necessary
Your Qualifications:
- Completed technical school or 1 years' experience in a technical/mechanical role preferred
- Proficient use of mobile devices for call management, work instructions and communication
- Able to communicate effectively with clients and peers
- Clear driving record with no major moving violations in the last 3 years
- Ability to work a flexible schedule and overtime as required by call volume
- Applicants must be at least 21 years of age
Monumental Markets is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status.
Must have a driving record with no major moving violations in the past three (3) years and a clear criminal background check.