What are the responsibilities and job description for the Receptionist/Order Entry Specialist position at Monument Title Insurance Company?
Company Summary: Monument Title is dedicated to meeting and exceeding client expectations while being able to offer work life balance for its dedicated staff. As a small title agency, Monument Title protects client property interest by offering thorough title information, complete and easy-to-understand policies, and excellent customer service.
Job Summary: Our Order Entry Specialist is responsible for accurately setting up new real estate transactions in ResWare so the title process can begin. This role is administrative and detail-oriented, serving as the starting point for title searches, closings, and escrow work. This position is responsible for the day-to-day creation of title policies, loan policies, and corrections. This position reports to the Title Manager.
Essential Functions
- ·Receiving new orders from lenders, real estate agents, attorneys, builders, or customers.
- Reviewing documents to ensure all required information is present, such as purchase agreements, lender instructions, or property details.
- Entering data into ResWare system, including the buyer and seller information, the property address and legal description, loan information, and order type (purchase, refinance, cash sale, etc.)
- Verifying accuracy of names, addresses, parcel numbers, and other information.
- Communicating with sales reps or the clients if information is missing or clarification is needed.
- Customer focused; is pleasant, courteous, and professional
- Handles inquiries from external and internal customers
- Other duties as assigned
Knowledge and Skills
· Strong attention to detail
· Strong problem-solving skills
· Ability to meet deadlines and manage volume
· Ability to work independently
· Strong verbal and written communications skills
· Adaptable: displays the capability to adapt to new, different, or changing requirements
· Proficiency with Microsoft programs (Word)
· Excellent oral/written communication skills
· Able to maintain professional and positive attitude
Education
· Related experience a bonus
· High School diploma or equivalent
· Multi-lingual a bonus
Physical Requirements
· The employee must be able to sit for long periods of time, stand, walk, and reach with arms or hands.
· Lift or move up to 15 lbs.
· Sit in front of the computer screen for long periods of time.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $20