Delivery Assistant

Title: Delivery Lead
Status: Full-Time, Hourly
Hours: Day shift, some weekends required

Become part of a 137-year-old company rooted in South Dakota! Montgomery's is a 5th generation, family-owned business with an outstanding reputation for putting our employees first and taking great care of our customers.  We believe very strongly in creating a work environment that is fun and mutually rewarding for the company and our employees. 

Montgomery’s is currently looking for an individual to join our warehouse and delivery team in our Aberdeen location.

Why join the team?
We offer a competitive pay and benefits package, including medical insurance coverage, 401K match, and leave time starting from day one.  We provide an employee purchase program that will fill your home with beautiful furniture.  We would love to meet with you to discuss this opportunity!

Key Responsibilities:

• Utilizes Delivery/Dispatch Software.
• Loads trucks in order of delivery based on load information in Delivery Software.
• Calls each customer 30 minutes prior to arrival to communicate exact delivery time.
• Calls each customer if delivery will be late or early in route.
• Communicates to customers in a courteous and professional manner.
• Folds each blanket and stow as they are removed from product on the truck.
• Carries all product into our customer’s home placing it in the room requested.
• Communicates any issues to manager and or service team during delivery and at the end of every delivery route.
• Collects money for balances due where required and collect signatures from the customer.
• Fills out online Delivery Complete Forms immediately after every delivery.
• Fills out Returned Items form for any returned item and place in correct warehouse location.
• Cleans and organize truck cab interior and box at the end of every delivery route.
• Contacts manager for discrepancies on balances or order details.
• Understands and utilize receiving functions, inventory, bar coding and other related computer applications to post receipt and transfers of merchandise and customer orders.
• Assists where needed in locating merchandise in the store for floor display work.
• Keeps warehouse and other storage areas neat and make sure all items are properly located.
• Uses all safety equipment as provided and maintain a safe and clean work environment.
• Works in the warehouse to pick, assemble and prepare furniture and floorcovering for delivery to our customer’s as directed by Delivery Manager.
• Works with others on the warehouse team in a way that promotes teamwork and cooperation, including filling in for others when absent from work.
• Works at special events such as but not limited to our offsite sales, warehouse sales and store events that may take place outside of your regularly assigned schedule.
• Follows all procedures as described in the Delivery SOP.
• Performs all duties as assigned by Delivery Manager.

Who is a Fit for This Role?
The ideal candidate will work well with others on the warehouse team and help promote teamwork and cooperation. This position will include some delivery of furniture to our customers’ homes. This position must always provide courteous and professional service to our customers. This position will be located in our Aberdeen location which is climate-controlled year-round. Daytime hours and some Saturdays.   

Qualifications and Skills

• Preferred knowledge of warehousing applications and/or previous warehouse experience.
• Valid driver’s license and clean driving record.
• Ability to operate a forklift.
• Must have the ability to use tools to assist in lifting and transporting large and sometime heavy furniture and assemble and install furniture.
• Must have the ability to bend, lift and carry furniture and items into customer’s homes, properly placing them and assembling where required.
• High school diploma or GED; must be able to read, write and have basic math skills.
• Ability to lift or carry up to 100 pounds, sit and stand for extended periods of time.