What are the responsibilities and job description for the Spa Receptionist position at Montgomery Medical?
Are you a people person with a passion for beauty, wellness, and creating exceptional guest experiences? We’re looking for a friendly, professional, and detail-oriented Spa Receptionist to join our team!
If you love helping others, thrive in a spa environment, and can juggle multiple tasks with a smile, this could be the perfect opportunity for you.
What You’ll Do:
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Greet every guest with warmth and professionalism, making them feel welcome from the moment they arrive.
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Manage check-ins, schedule and book appointments, and process check-outs.
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Provide knowledgeable answers about spa services, treatments, and procedures.
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Maintain up-to-date knowledge of all spa offerings, features, and hours of operation.
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Assist guests promptly and courteously with any requests or concerns.
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Handle cash transactions accurately and follow opening/closing procedures.
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Maintain clean and organized workstations with necessary supplies.
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Communicate effectively with clients, team members, and management.
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Resolve any guest concerns or complaints with professionalism and care.
What We’re Looking For:
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Professional, friendly, and approachable demeanor.
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Strong computer and multitasking skills.
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Excellent communication and customer service abilities.
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A team player who enjoys the business of beauty and wellness.
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Prior experience in a spa, salon, or hospitality environment is a plus.
Join us and help create an environment where our guests feel relaxed, rejuvenated, and cared for.