What are the responsibilities and job description for the Workforce Specialist I/II - Talent Services position at Montgomery County, OH?
Position Overview
Summary of Job Duties
Contacts employers and related employer groups to ascertain labor requirements and secures job orders; facilitates skills assessments, participates in interviewing candidates, conducts background checks); services employer job orders (e.g., searches files, selects and refers qualified applicants according to employer specifications; performs follow-up activity on all referrals); maintains, updates and/or purges applicants job order files; prepares reports and correspondence; administers and scores tests as assigned.
Processes job orders; refers qualified applicants for job openings based on defined criteria; responds to inquiries from public; attends meetings and trainings; participates in conducting group application process; assists public in use of self-services computer terminals to provide data (e.g., labor market information, self-registration) to customers.to provide data (e.g., labor market information, self-registration) to customers.
If assigned to the Seek Work Opportunity Program (SWOP), this position also performs the following duties:
Performs customer service in person, phone, and mail/email for CSEA obligers. Assists customers in need of Workforce Development services. Ensure registration in various systems, including CFIS and Ohiomeansjobs.com. Conducts scheduled appointments with customers which includes orientation, screening, consultation, career planning/preparation, skills assessment, resume development, and follow up. Refers qualified candidates as requested or noted, per resume skill set, to open job opportunity, appropriate training program(s), special programs and/or services. Coaches/counsels, refers job seekers in various employment related skills including resume writing, job search tactics, completing applications and interviewing skills. Develops awareness of the skills, knowledge, and abilities of applicants for employment. Conducts, evaluates needs assessments, and implements resulting actions plans. Prepares reports and correspondence.
Provide oral and written communication to participants, CSEA partners, and management. Uses personal computer and various computer software (i.e. MS Office) to enter, update and/or retrieve data. Strong attention to detail and organizational skills. Ability to stay focused on various assigned tasks.
Minimum Qualifications and Requirements
Supplemental Information
Behavioral-Based Interview Certification
Workforce Specialist I pay range $22.22 - $28.07Workforce Specialist II pay range $24.00 - $30.91
Salary : $46,218 - $64,293