Safety and Training Instructor, Grade N19

About the Position

This Position is ONLY Open to Montgomery County Government Employees:

What You'll Be Doing

The selected employee will deliver, coordinate, and evaluate comprehensive safety and operations training for new bus operators and other operations staff. This includes classroom instruction, hands-on coaching, refresher and remedial training, safety audits, and continuous improvement activities that support safe, consistent, and customer-focused transit service. The role requires flexibility in schedule and training location based on operational needs, adaptability in responding to changing priorities, and openness to feedback to continuously enhance training effectiveness and support Transit Services.

• Supervise and document trainee progress, provide coaching, and recommend continuation or removal based on evaluation results.
• Train operators and operations staff in defensive driving, safe vehicle operation, equipment use, pre-trip and post-trip inspections, customer service, communication protocols, and County rules and procedures.
• Develop and deliver classroom and hands-on instruction covering safe passenger transport, ADA securement procedures, emergency response, accident and incident reporting, and vehicle breakdown protocols.
• Deliver refresher training covering defensive driving, safe work methods, customer service, security procedures, emergency response, hazardous conditions, accessibility equipment, evacuation protocols, and hands-on vehicle orientation.
• Provide one-on-one coaching to reinforce driving skills, strengthen safe work behaviors, and promote consistent operating practices.
• Lead monthly safety meetings and updating safety boards, materials, charts, and communications.
• Deliver follow-up training after accidents or injuries to prevent recurrence and support corrective action plans.
• Perform safety audits, including road behavior reviews, uniform inspections, facility checks, and customer service observations.
• Contribute recommendations for trainee and operator performance evaluations.
• Support onboarding, retraining, operator wellness initiatives, and system-based training such as Clever, route familiarization, and new vehicle types.
• Assist and develop new training content, updating manuals and job aids, tracking training completion, and enhancing onboarding processes.
• Collaborate with Operations and Safety teams on training needs, accident trends, and continuous improvement strategies.
• Performs related duties as required.

Minimum Qualifications

Experience: Two (2) years experience as a transit Bus Operator with a Class "B" (or equivalent) Commercial Driver’s License with both air brake and passenger endorsements and a current safe driving record as determined by the Department and one (1) year of experience in a training environment.

Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland.

Equivalency: None.

Other: Applicants must be 21 years of age as of first day of employment in this position with Montgomery County Government.

License: Possession and maintenance at all times of a valid Class “B” (or equivalent) commercial driver’s license with a passenger and air brake endorsement and a valid DOT card issued by the applicant’s state of residence.

Medical Protocol: This position requires successful completion of a pre-employment medical evaluation, including a physical examination and drug screening.

Preferred Criteria, Interview Preferences

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas:

• Experience delivering transit-related training programs, including defensive driving, passenger safety, ADA securement, and emergency response.

• Knowledge with training systems, learning management tools, and transit software such as CAD/AVL, Clever, or comparable platforms.
• Experience developing training curriculum, job aids, operational manuals, or technical instructional materials.
• One (1) or No points on a Maryland State Certified Driving Record

• Experience coordinating cross department training efforts with Operations, Safety, or HR teams.

• Strong organizational skills, including documentation, reporting, and tracking training completion and performance outcomes.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.