What are the responsibilities and job description for the Office Services Coordinator position at Montgomery County Government?
About the Position
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THIS IS AN INTERNAL "ONLY" JOB POSTING, AVAILABLE TO CURRENT
MONTGOMERY COUNTY GOVERNMENT EMPLOYEES ONLY.
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This Position is ONLY Open to Montgomery County Government Employees:
1. Current Montgomery County Government employees;
2. Montgomery County employees who were affected by reduction-in-force and currently have RIF priority rights;
3. Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or
4. Active Project SEARCH Interns or former Montgomery County Government Customized Employment Public Interns, or Project SEARCH Interns within 24 months of completion of internship.
“Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $59,237 to $92,718 based on the candidate’s qualifications and experience.”
WHO WE ARE
WHO WE ARE LOOKING FOR
This unit functions in a 24/7 capacity and the work schedules are based upon seniority in the unit and is determined by an annual shift bid process for bargaining unit employees. This is an essential position and requires working some holidays and occasional overtime hours.
What You'll Be Doing
- Compiling, reviewing for accuracy, and entering stolen vehicle information, stolen vehicle tags and parts, missing persons, and initiating cancellations of such upon arrest or property recovery into METERS/NCIC databases.
- Processing request from officers for criminal warrant status on individuals, and for vehicles, vehicle tags and parts, and other property items which may be stolen.
- Answering non-emergency calls, interviewing callers, and writing police reports.
- Receiving and placing phone calls and web postings for law enforcement officials, individuals, and other agency staff to provide or accept information related to law enforcement information.
Minimum Qualifications
Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland.
Experience: Four (4) years of progressively responsible office support experience.
Equivalency: An equivalent combination of education and experience may be substituted.
Preferred Criteria, Interview Preferences
- Experience with Microsoft Office: Word, Excel, Outlook, etc.; and creating and updating PDF documents.
- Experience communicating and eliciting essential information over the phone and in person.
- Experience using law enforcement computer applications, to include the National Crime Information Center (NCIC), the Maryland Electronic Telecommunications Enforcement Resource System (METERS), Computer Aided Dispatch (CAD) and EJustice records management system.
- Experience working with competing priorities and readjusting tasks to complete within quick turnaround times.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Benefits:
Health Insurance, Vacation & Paid Time Off, Maternity & Paternity LeaveSalary : $59,237 - $92,718