What are the responsibilities and job description for the Human Resources Specialist II/III (Continuous Improvement), Grade N22/N25 position at Montgomery County Government?
About The Position
This position may be filled at any of the following levels:
Human Resources Specialist II, Grade N22 : The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $73,569 to $97,337, based on the candidate’s qualifications and experience.
Human Resources Specialist III, Grade N25 : The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $83,556 to $129,171 based on the candidate’s qualifications and experience.
Who We Are
We are a highly motivated, versatile, and people-oriented team dedicated to serving our community by hiring, training, and retaining a well-qualified, high-performing, diverse, and inclusive workforce to serve over one million County residents. We serve 10,000 employees in 35 different departments and 6,000 retirees. We promote positive management/union relationships in coordination with our four union organizations. We value diversity, inclusion, and equity for all employees.
Who We Are Looking For
The Office of Human Resources (OHR) is seeking a Human Resources Specialist to join our Policy, Practice & Strategic Communications Division and help us transform how HR works. This is not your typical HR position. As our HR Specialist for Continuous Improvement, you'll be the architect of our HR operations—analyzing how we work, designing better systems, and leading initiatives that elevate the customer experience. You'll combine your HR expertise with your passion for continuous improvement to modernize our people operations and position HR as a strategic partner to the business.
This Job Is For You If
Working centrally in our Policy & Practice team, you'll serve as the catalyst for operational excellence across HR functions, leading initiatives that streamline our processes, enhance our technology, and improve how we deliver services to employees and managers. Your days will be varied, strategic, and hands-on as you tackle both short-term improvements and long-term transformation projects. Key duties include:
Education: Bachelor's degree from an accredited college or university in in human resources management, business administration, industrial psychology, public administration, or related field.
Experience: Positions may be filled at the Human Resources Specialist II or III level as follows:
Preferred Criteria, Interview Preferences
The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas. Please ensure that your resume details your experience in the the minimum qualifications AND these preferred criteria areas.
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference .
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.
This position may be filled at any of the following levels:
Human Resources Specialist II, Grade N22 : The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $73,569 to $97,337, based on the candidate’s qualifications and experience.
Human Resources Specialist III, Grade N25 : The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $83,556 to $129,171 based on the candidate’s qualifications and experience.
Who We Are
We are a highly motivated, versatile, and people-oriented team dedicated to serving our community by hiring, training, and retaining a well-qualified, high-performing, diverse, and inclusive workforce to serve over one million County residents. We serve 10,000 employees in 35 different departments and 6,000 retirees. We promote positive management/union relationships in coordination with our four union organizations. We value diversity, inclusion, and equity for all employees.
Who We Are Looking For
The Office of Human Resources (OHR) is seeking a Human Resources Specialist to join our Policy, Practice & Strategic Communications Division and help us transform how HR works. This is not your typical HR position. As our HR Specialist for Continuous Improvement, you'll be the architect of our HR operations—analyzing how we work, designing better systems, and leading initiatives that elevate the customer experience. You'll combine your HR expertise with your passion for continuous improvement to modernize our people operations and position HR as a strategic partner to the business.
This Job Is For You If
- Get excited about turning messy, manual processes into smooth, automated workflows
- Love managing projects from the ground up and seeing them through to successful completion
- Naturally ask "why do we do it this way?" and aren't satisfied until you find a better approach
- Enjoy rolling up your sleeves to dig into data and emerge with actionable insights
- Excel at bringing people along on the journey—you're a natural at change management and building buy-in
- Think strategically but execute tactically, balancing the big picture with attention to detail
- Are comfortable with technology and see it as an enabler, not an obstacle
- Believe HR should be a driver of organizational excellence, not just administrative support
Working centrally in our Policy & Practice team, you'll serve as the catalyst for operational excellence across HR functions, leading initiatives that streamline our processes, enhance our technology, and improve how we deliver services to employees and managers. Your days will be varied, strategic, and hands-on as you tackle both short-term improvements and long-term transformation projects. Key duties include:
- Journeying alongside different HR functions to understand that day-to-day current state and potential future state
- Leading concurrent process improvement projects
- Mapping current HR workflows, identifying bottlenecks and inefficiencies, and redesigning processes
- Facilitate workshops and meetings with stakeholders to gather requirements, solve problems, and build consensus around proposed changes
- Partnering with policy, data analytics, and IT colleagues to develop and implement an improvement project
- Partner with strategic communications team members to develop change management strategies, training materials, and communication plans to drive adoption of new systems and processes
- Document standard operating procedures and best practices to ensure consistency and sustainability of improvements
Education: Bachelor's degree from an accredited college or university in in human resources management, business administration, industrial psychology, public administration, or related field.
Experience: Positions may be filled at the Human Resources Specialist II or III level as follows:
- Human Resources Specialist II, Grade N22, we require two years of applicable professional experience in Personnel Administration (Human Resources). HR management, project management, process improvement, change management experience ideally in HR functions preferred .
- Human Resources Specialist III, Grade N25, we require three years of applicable professional experience specifically in the human resources areas of HR management, project management, process improvement, and change management ideally in HR functions.
Preferred Criteria, Interview Preferences
The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas. Please ensure that your resume details your experience in the the minimum qualifications AND these preferred criteria areas.
- Certified ScrumMaster Certification
- Certification in project management
- Demonstrated, focused experience in process improvement and project management, ideally in HR functions
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference .
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.
Salary : $73,569 - $129,171