Cashier (Recreation Assistant IV, Grade S4)

Cashier (Recreation Assistant IV, Grade S4)  Salary $19.15 Hourly Location 2425 Reedie Dr Wheaton MD 20902 USA Job Type Temporary Employee Less Than 1040 Hrs Job Number 2026-00220 Department Department of Recreation Division REC 72 Olney Indoor Pool Opening Date 04/10/2026 Closing Date 6/30/2026 11:59 PM Eastern FLSA Non-Exempt Description Benefits Questions About the Position WHO WE ARE WHO WE ARE Montgomery County Department of Recreation is a nationally recognized and award-winning agency with a mission to provide high quality, diverse, and accessible community-based programs, activities, and services that serve the recreation and leisure needs of the Montgomery County community. The department manages 39 facilities including recreation centers, senior centers, and indoor and outdoor aquatic facilities and provides thousands of programs such as out-of-school activities, aquatics, classes, youth and adult sports programs and leagues, senior programs, and therapeutic recreation. WHO WE ARE LOOKING FOR Join our team! We’re looking for friendly, dedicated front desk staff to provide outstanding customer service at our aquatic center. If you have excellent communication skills and a passion for creating a positive environment, this could be the perfect fit for you! With flexible scheduling and multiple locations to choose from, this role offers a great opportunity to make a real impact on our community. What You'll Be Doing Duties will include: Greeting and Assisting Patrons: Welcome patrons warmly, answer questions, and provide information about facility offerings, schedules, and policies. Processing Payments: Handle cash, credit card transactions, and other payment methods accurately for services, memberships, and classes, ensuring secure and efficient transactions. Membership and Program Registration: Assist patrons with signing up for memberships, swim classes, and other programs, including completing necessary forms and verifying eligibility. Maintaining a Clean and Welcoming Environment: Keep the front desk area organized and inviting, ensuring that promotional materials and signage are up-to-date and accessible. Handling Inquiries and Resolving Issues: Address customer inquiries or complaints with patience and professionalism, escalating issues to supervisors as needed. Communicating Facility Policies: Clearly explain policies on safety, health protocols, and facility usage to patrons from diverse backgrounds, adapting communication to ensure understanding. Promoting Programs and Services: Inform patrons about upcoming events, new programs, and promotions that may be of interest, helping to increase community engagement. Maintaining Records and Reports: Document transactions, attendance, and any incidents at the front desk to support facility operations and customer service quality. Successful candidates should possess the following knowledge, skills and abilities: Physical Requirements: Ability to stand for 30 minutes or more. Knowledge of and ability to apply fundamentals of business English, spelling, grammar, punctuation, arithmetic and standard office practices and procedures. Ability to communicate clearly and effectively, both verbally and in writing. Ability to exercise good judgement, courtesy, and tact in dealing with the public. This position may require working evenings, weekends, and holidays, depending on the program schedule. Selected candidates will be required to complete a criminal background check and drug screening prior to hire. Minimum Qualifications Experience: Six hundred (600) hours of relevant work experience as a leader or instructor in one or more specialized recreation activities. Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland. Equivalency: An equivalent combination of education and experience may be substituted. Aquatics positions require the Medical History Review with a Drug/Alcohol screen. IMPORTANT INFORMATION The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position. Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws. MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference. All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview. This will establish an Eligible List that may be used to fill both current and future vacancies. If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume. Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website. Employer Montgomery County (MD) Address 101 Monroe Street 7th Floor Rockville, Maryland, 20850 Phone 240-777-0311 Website https://www.montgomerycountymd.gov/ohr