What are the responsibilities and job description for the Administrative Specialist II, Urban Districts, Grade N21 position at Montgomery County Government?
About the Position
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This Position is ONLY Open to Montgomery County Government Employees:
- Current Montgomery County Government employees;
- Montgomery County employees who was affected by reduction-in-force and currently have RIF priority rights;
- Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or
- Active Project SEARCH Interns or former Montgomery County Government Customized Employment Public Interns, or Project SEARCH Interns within 24 months of completion of internship.
Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $70,556.00 to $104,487.00, based on the candidate’s qualifications and experience.
WHO WE ARE
The Urban Districts (UDs) serve as vital stewards of Montgomery County’s key business districts—Bethesda, Silver Spring, Wheaton, and Friendship Heights—delivering essential services that support thriving, inclusive, and economically vibrant communities. Core services provided by the UDs include ambassadorship and public engagement, security coordination, multi-stakeholder collaboration, streetscape and public realm maintenance, tree and walkway care, marketing and promotions, and a wide array of community-based events throughout the year.?
Operating within the Community Engagement Cluster, the UDs are closely aligned with the mission of the Regional Services Centers, which are committed to making Montgomery County inclusive, accessible, and responsive to all residents. These centers act as a bridge between County leadership and the community—ensuring that public concerns are heard, understood, and translated into meaningful action.?
Urban District teams’ function under the direction of the Regional Services Centers Directors (SSRSDs) and play a critical role in ensuring that each district remains clean, safe, welcoming, and visually appealing - creating the conditions necessary for social connection, cultural vibrancy, and long-term economic vitality.?
WHO WE ARE LOOKING FOR
We’re seeking a highly motivated and detail-oriented Administrative Specialist II to join our Urban Districts team. The ideal candidate is a strong communicator, organized problem-solver, and experienced administrative professional who thrives in a fast-paced environment. You will play a pivotal role in supporting key operational areas including Human Resources (HR), Accounts Payable (AP), Accounts Receivable (AR), procurement, and IT coordination.
As our HR liaison, you will be the go-to person for all department employees—managing recruitment, onboarding, wage studies, and ensuring compliance with collective bargaining agreements. You will also assist with payroll processing, departmental workforce reports, and support HR-related communications.
You bring a proactive mindset to high-level administrative support—advising Directors, coordinating executive-level responses, assisting with inventory and procurement, and maintaining critical SOPs. You are comfortable navigating complex systems like Oracle, BASIS, and MC Time, and have experience handling sensitive HR matters with discretion.
In this role, you will also manage the department’s Active Directory access, serve as the point of contact for telecommunications and TEBS support, and assist with procurement tasks including requisitions/purchase orders creation.
If you are someone who values public service, enjoys variety in your daily responsibilities, and takes pride in supporting the behind-the-scenes operations that keep departments running smoothly—we would love to hear from you.
What You'll Be Doing
As an Urban District Administrative Specialist II, you will play a vital role in supporting the operational, human resources, and administrative functions of the Urban Districts. This position requires a high level of independence, attention to detail, and the ability to manage multiple priorities across various functional areas.
Key Responsibilities:
Human Resources Liaison (up to 60%)
- Serve as the primary point of contact for all HR-related matters for Urban District staff.
- Coordinate end-to-end recruitment processes, including job postings, interviews, and hiring logistics.
- Prepare job offers and conduct wage equity analyses for union and non-union positions.
- Lead onboarding and offboarding processes for employees.
- Address employee grievances and union-related issues, ensuring compliance with collective bargaining agreements (CBAs).
- Process Workforce Reports in BASIS to support the department’s operating budget.
- Provide payroll and MC Time support to staff.
- Draft HR-related memos and maintain departmental Standard Operating Procedures (SOPs).
Administrative Support (up to 15%)
- Provide high-level administrative support to Urban District leadership and staff.
- Advise Directors and team members on administrative policies and operational procedures.
- Coordinate responses to MPIAA and CountyStat inquiries.
- Assist with asset management, inventory tracking, and supply ordering.
- Maintain and update departmental SOPs.
IT Support (up to 15%)
- Act as the telecommunications liaison, managing phone extensions and County-issued mobile devices.
- Serve as the lead administrator for the department’s Active Directory.
- Function as the primary contact for TEBS, including approvals and troubleshooting.
Procurement and Grant Management Support (up to 10%)
- Support procurement processes by creating requisitions and purchase orders in Oracle.
- Assist with contract and solicitation activities.
- Serve as a backup for procurement functions as needed.
Minimum Qualifications
Education: Graduation from an accredited college or university with a Bachelor's Degree.
Equivalency: An equivalent combination of education and experience may be considered.
Substitutions:
EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.- EXPERIENCE for EDUCATION: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.
Medical Protocol: This position requires completion of a pre-employment Medical History Form to assess your ability to safely perform the essential duties of the role.
Preferred Criteria, Interview Preferences
Preference for interviews will be given to applicants with experience in the following:
- Experience serving as an HR liaison, including recruitment coordination, onboarding/offboarding, and timekeeping support (e.g., MC Time).
- Familiarity with collective bargaining agreements and handling employee relations in a unionized environment.
- Proficiency using enterprise systems such as Oracle, BASIS, and Active Directory.
- Experience coordinating IT and telecommunications support, including mobile device and account management.
- Knowledge of procurement processes, including requisition and purchase order creation.
- Strong organizational and communication skills, with the ability to manage sensitive information and support executive-level staff.
- Ability to draft and maintain internal documentation such as SOPs and HR memos.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Salary : $70,556 - $112,166