What are the responsibilities and job description for the Energy Service Manager position at Monte Vista Cooperative?
Who we are:
Since 1949, Monte Vista Cooperative has been committed to helping our members succeed by providing quality products, trusted service, innovative technology, and practical solutions. Our purpose is simple: enhance the profitability and success of our members today and for generations to come.
At Monte Vista Cooperative, we value integrity, transparency, teamwork, and service. If you're a motivated leader who enjoys building customer relationships, supporting employees, and driving operational excellence, we'd love to hear from you.
What you'll do:
The Energy Service Manager works closely with the Energy Director to support the daily operations of the Energy Department. This role plays a key part in ensuring customer satisfaction, operational efficiency, regulatory compliance, and a strong safety culture.
Key Responsibilities:
Customer Service & Business Development
- Build and maintain strong relationships with customers.
- Respond to customer inquiries regarding energy products, pricing, services, and regulatory requirements.
- Follow up on sales leads and support energy sales growth initiatives.
- Assist in developing sales strategies and action plans with the Energy Director.
- Address and resolve escalated customer concerns in a professional and timely manner.
Operations & Team Support
- Coordinate and schedule Service Technicians to maximize efficiency and customer service.
- Maintain regular communication with drivers and service personnel to address daily operational needs.
- Schedule propane tank installations and service work as needed.
- Assist with bulk plant maintenance and facility upkeep.
- Support the Energy Director in managing daily department operations.
Safety & Compliance
- Promote and maintain a strong safety culture throughout the department.
- Stay current on DOT regulations and applicable state and federal requirements.
- Ensure propane, refined fuel, bulk plant, transportation, and driver operations comply with all safety and regulatory standards.
- Partner with Human Resources and the Energy Director to coordinate employee training and development.
Be part of a Cooperative that supports local agriculture, strengthens rural communities, and provides employees with the opportunity to make a lasting difference every day.
We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $60,000 - $75,000