What are the responsibilities and job description for the 1218 - IT System Administrator position at Monte Sano Research Corporation?
Monte Sano Research Corporation (MSRC) is a Huntsville-based Small Business specializing in providing full-spectrum defense system engineering, research, design, development, integration, test, evaluation, and planning services to the U.S. Government.
As an ESOP company, our employee-owners are personally invested in the success of our customers, our programs, and one another. Our primary focus at MSRC is to provide extraordinary talent to propel the Warfighter, and we seek to hire people who are Elevated (always do the right thing), Exceptional (the very best at what they do), and Enduring (self-disciplined; self-motivated).
MSRC is seeking an IT System Administrator to support the administration, security, and maintenance of the Company’s IT infrastructure, Microsoft 365 environment, end-user systems, and technology resources to ensure reliable and compliant business operations.
Duties and Responsibilities:
- Microsoft 365 & Entra ID (Azure AD) Administration: Manage user access, security policies, Conditional Access, MFA, and role-based controls while ensuring compliance with DoW standards.
- Provide technical support to employees for hardware, software, and network-related issues.
- Troubleshoot workstation, laptop, and application problems.
- Assist users with Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.
- Respond to IT support requests and resolve issues in a timely manner.
- Maintain inventory of company-issued IT equipment.
- Manage device lifecycle including deployment, replacement, and retirement.
- Assist with endpoint management, updates, and system patching.
- Support mobile device and workstation configuration as needed.
- Assist with maintenance and updates to the company website.
- Support minor updates to internal technology platforms or tools.
- Ensure web and digital resources remain operational and up to date.
- Ensure systems and devices are configured in accordance with company security policies.
- Assist with implementation of security configurations directed by the IT Systems Manager.
- Support secure handling of sensitive information and follow established security procedures.
- On-call efforts will occasionally be required for support and maintenance issues.
- Maintain domain infrastructure to support corporate requirements.
- Proactive management of hardware and software systems to include preparation of annual budget requirement.
- Assist with implementation of company technology initiatives, including office relocations, workspace reconfigurations, and infrastructure upgrade
Education:
- Bachelor’s degree in Computer Science, Information Systems, or related technical discipline.
- CompTIA Security certification or equivalent preferred.
Job Qualifications:
- 5 to 10 years of experience with computer systems support, server installation and support, network administration, network installation and configuration.
- Working knowledge of Microsoft Office and Windows Operating Systems.
- Experience installing software, patches, and updates on desktops, laptops, and Servers.
- Experience troubleshooting complex network and systems infrastructure issues.
- Hands-on experience with deployment and/or support of systems.
- Linux and Macintosh operating systems.
- Knowledge of DoW compliance and security requirements relating to DFARS 252-204-7012 and the NIST SP 800-171 preferred.
- Ability to multi-task and complete assignments within agreed upon time frame.
- Team participation skills as well as the ability to work independently.
- Strong communication skills which promote user satisfaction.
Additional Requirements:
- Candidate must be a U.S. Citizen.
- Candidate must be able to obtain and maintain a security clearance, active clearance preferred.
MSRC’s Equal Employment Opportunity (EEO) practices are grounded in federal laws, including Title VII of the Civil Rights Act of 1964, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), and the Americans with Disabilities Act Amendments Act (ADAAA), among others. These laws prohibit discrimination in employment based on race, color, national origin, age, religion, sex, disability, marital status, veteran status, genetic information, and other protected characteristics. They also prohibit preferential treatment based on any such trait. These protections apply across all aspects of employment, including hiring, promotion, training, and termination.