What are the responsibilities and job description for the MONTCLAIR EXPRESS CAR WASH – ASSISTANT MANAGER position at Montclair Express Car Wash?
MONTCLAIR EXPRESS CAR WASH – SITE MANAGER
Benefits:
- $19.00 to 24.00 hourly
- Monthly Bonus Program
- Paid Vacation
- Holiday Pay
- FREE Weekly Car Washes
At Montclair Express Car Wash, we offer opportunities for growth and value every member of our team. We’re looking for a motivated, friendly Assistant Manager ready to lead a high-energy team and deliver an exceptional car wash experience.
We take pride in more than just clean cars — we’re about creating a positive, uplifting environment for both our guests and team. Our ideal Site Manager is a people-person who leads by example and thrives in a fast-paced, service-driven role.
Position Overview:
The Assistant Manager oversees all aspects of site operations including staff leadership, guest satisfaction, sales performance, and site maintenance. This role is responsible for creating a safe, efficient, and welcoming environment for both guests and employees.
Key Responsibilities (include but are not limited to):
- Supervise and support site staff to maintain a clean, smooth-running operation
- Ensure all team members adhere to uniform and grooming standards
- Create and manage staff schedules, review timecards, and ensure adequate coverage
- Train team on car wash products, services, and membership sales techniques
- Promote and ensure execution of the Unlimited Wash membership program
- Monitor guest service quality and resolve customer issues professionally
- Conduct site opening/closing procedures and ensure full operational readiness
- Lead and motivate team through clear communication, feedback, and accountability
- Administer corrective actions or performance improvement plans in line with company policy
- Maintain a safe work environment and enforce safety protocols
- Conduct monthly OSHA and safety trainings
- Manage inventory for chemicals and consumables
- Oversee after-hours site cleaning routines (e.g., tunnel, vacuum stations, pit, etc.)
- Recruit, hire, and onboard new staff
- Ensure full compliance with all local, state, and federal regulations
- Step into any role as needed to support site operations
Experience:
- Prior Management experience REQUIRED
- Car Wash Management experience HIGHLY preferred
Skills & Attributes:
- Passion for outstanding guest service
- Ability to lead and energize a team in a busy environment
- Strong attention to detail and organizational skills
- Ability to adapt to changing priorities and problem-solve quickly
- Willingness to work flexible hours including weekends (especially Fridays & Saturdays)
- Strong leadership and communication skills, both verbal and written
- Capable of setting expectations, motivating teams, and driving results
Language:
- Must be proficient in English (written and verbal) to communicate effectively with staff and guests
This description is intended to outline the core duties and expectations for the Site Manager role. Duties may be modified to meet business needs as necessary.
Montclair Express Car Wash is an Equal Opportunity Employer. We welcome applicants from all backgrounds and will consider qualified candidates, including those with prior criminal histories, in accordance with local “Fair Chance” regulations.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- Employee discount
- Opportunities for advancement
Work Location: In person
Salary : $19 - $24