What are the responsibilities and job description for the Retail Sales Shift Lead - Employee Housing Provided position at Montana Supply?
Retail Sales Shift Lead
FSLA Status: Non-Exempt
Location:
Big Sky, Montana
Job Type: Full-Time
About Us
Montana Supply Co. is a mountain lifestyle boutique located in the heart of Big Sky, MT. We’re passionate about delivering high-quality products and curating an exceptional shopping experience for our customers. Grounded in creativity, collaboration, and community, we invite you to join our growing team and help elevate our brand in the retail space.
Nestled in the heart of the Rocky Mountains, Big Sky offers a unique blend of outdoor adventure, stunning natural beauty, and a tight-knit community. Whether you’re an outdoor enthusiast looking to explore world-class skiing, hiking, or mountain biking, or someone who simply enjoys a peaceful, picturesque environment, Big Sky has something for everyone. Plus, housing will be provided by the employer in a cozy, single room, allowing you to enjoy the full experience of living in this beautiful mountain town.
Position Overview
As a Retail Sales Shift Lead, you’ll lead by example and support
day-to-day store operations while fostering a positive, inclusive team environment. In this hands-on role, you'll
assist the leadership team in delivering an exceptional in-store experience through customer engagement, visual merchandising, and staff supervision.
Key Responsibilities
Sales & Customer Experience
- Create a welcoming store atmosphere that reflects our brand and values.
- Engage customers through personalized service and build lasting relationships.
- Execute in-store events and client retention strategies.
Operations
- Open and close the store according to company procedures.
- Handle cash, manage inventory, and maintain stock levels.
- Monitor store zoning and staff coverage, coordinating breaks around peak hours.
- Assist with shipping, receiving, restocking, and e-commerce fulfillment.
Visual Merchandising
- Support seasonal product rollouts, mannequin styling, and floor moves.
- Maintain clean, organized, and visually compelling displays.
- Identify inventory needs and communicate feedback to management.
Team Leadership
- Motivate and coach team members in real time.
- Recognize strong performance and address challenges constructively.
- Support training and onboarding of new employees.
- Stay informed about community events and local happenings to enhance brand connection.
Required Qualifications
- 1 year of retail experience, with some supervisory responsibilities preferred.
- Strong communication, leadership, and interpersonal skills.
- Ability to analyze sales data and customer behavior.
- Team-oriented mindset and willingness to take initiative.
- Able to lift 30–40 lbs and stand for extended periods.
- Open availability including evenings, weekends, and holidays.
Preferred Qualifications
- 2 years of retail or customer-facing experience, ideally in a leadership or supervisory role
- Experience in boutique or lifestyle retail environments, or other high-end customer service industries
- Background in visual merchandising, window displays, or retail floor planning
- Demonstrated ability to create compelling in-store displays that reflect seasonal trends and brand identity
- Experience executing floor sets, product rollouts, or styling mannequins
- Familiarity with POS systems, inventory management tools, and e-commerce platforms
- Previous experience living or working in a resort or seasonal town
- Self-motivated with a proactive, solution-oriented approach to challenges
Perks & Benefits
- Shuttle service from airport reimbursed
- Well-being reimbursement program
- Sick/Mental Health Days & Holiday Pay
- 40% employee discount at Montana Supply Co.
- Discount at Cowboy Coffee
- Sponsored team outings
- End-of-season bonus program
- Access to team housing
- Ski pass for full-time winter employees
- Opportunities for year-round employment
- Flexible scheduling with time to enjoy Big Sky's great outdoors
MT Supply EEO Statement
MT Supply is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Employment decisions at MT Supply are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other status protected by applicable law.
Salary : $22 - $25