What are the responsibilities and job description for the Mail Clerk/Carrier I or II position at Montana State University?
The mission of Mail Services is to provide the University community with reliable, customer-focused, cost-effective service and to efficiently integrate with the U.S. Postal Service.
Duties and Responsibilities
- Provide cashiering assistance at the USPS Contract Station Customer Service Window (includes learning various service options, fee structures, mailing requirements and restrictions, and transport times).
- Perform opening and closing procedures (including internal and external record keeping and deposits).
- Process outbound campus mail (includes sorting by department charge number, weighing, determining charges, and metering mail).
- Sort USPS mail to appropriate mailboxes for our Contract Station (includes memorizing names and PO Box #’s).
- Provide solid back-up assistance for mail delivery to campus departments via multiple walking and driving routes (includes loading and unloading sacks, trays, tubs, parcels, and bags of mail into and out of vehicles).
- Provide manual assistance with large bulk mailings when needed.
Required Qualifications – Experience, Education, Knowledge & Skills
- High school graduation or equivalent, plus progressively responsible related customer service experience or an equivalent combination of relevant education and/or experience.
- Demonstrated experience with postal rates, procedures, and services.
- Demonstrated experience performing high-volume, detailed oriented work with a great deal of accuracy..
- Demonstrated experience operating general office equipment (scales, bar code scanners, computers, and printers.)
Preferred Qualifications – Experience, Education, Knowledge & Skills
- Cashiering experience.
- Postal and/or mail room experience.
The Successful Candidate Will
- Successfully interact with diverse groups of people, both internal and external to the organization.
- Communicate effectively with employees and the public both in person and over the phone.
- Ability to multitask, performing required functions with short, inflexible timelines.
- Establish and maintain effective working relations with co-workers and the public.
- Work independently with minimal supervision and as part of a team.
- Routinely shift duties as required and represent Facilities Services and its programs to others in a professional and courteous manner.
Position Special Requirements/Additional Information
Schedule is Monday – Friday, 7:30 am – 4:00 pm or 8:00 – 4:30, however, shift may vary depending on departmental need. An occasional 3-hour shift on Saturday may arise.
This search is open to one of two position levels dependent upon relevant experience of the candidate.
This search is open to one of two position levels dependent upon relevant experience of the candidate.
- Mail Clerk/Carrier I – $19.10
- Mail Clerk/Carrier II –$20.75
Must possess currently or be eligible to obtain a valid State of Montana Driver’s license and have an acceptable driving record (less than 12 points). Do NOT send a copy of the driver’s license.
This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
The final candidate selected for this position will be required to successfully pass a background check.
Physical Demands
This position requires the ability to transport up to 50 pounds, remain in a stationary position for prolonged periods of time, work in adverse weather conditions, and ascend and descend stairs with parcels and sacks of mail.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?
No
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Upon completion of a successful search
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on September 12, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
Salary : $19 - $21
