What are the responsibilities and job description for the Medical Front Office Assistant position at Montana Spine & Joint Rehab?
Join Our Team as a Front Office Assistant!
Are you an organized and detail-oriented professional with a passion for supporting the smooth operation of healthcare facilities? We are seeking a part-time reliable and dedicated front office assistant to join our growing physical therapy clinic!
About Us:
Montana Spine & Joint Rehab is a well-established physical therapy clinic dedicated to providing exceptional care and personalized service to our patients. Our clinic offers a welcoming and supportive environment where patients receive comprehensive rehabilitation services to improve their health and well-being.
Position Overview:
- As a front office assistant, you will be responsible for overseeing the day-to-day administrative operations of our clinic. You will play a vital role in ensuring efficient patient scheduling, maintaining accurate records, and providing excellent customer service to our patients and visitors.
- Part-time hours are available 15-18 hours a week. Frequent afternoon schedule with occasional all day coverage.
Responsibilities:
- Greet patients and visitors, answer phone calls, and respond to inquiries in a professional and friendly manner.
- Schedule patient appointments and coordinate with therapists to ensure smooth patient flow.
- Verify insurance coverage, obtain necessary authorizations, and process billing and payments accurately.
- Maintain electronic medical records (EMR) and ensure compliance with HIPAA regulations.
- Assist with administrative tasks such as filing, scanning, and data entry.
- Order office supplies, manage inventory, and ensure equipment is well-maintained.
- Collaborate with therapists and other team members to address patient needs and resolve issues.
- Provide administrative support to clinic management as needed.
Qualifications:
- High school diploma or equivalent
- Previous experience in a medical office or healthcare setting is desirable.
- Ability to learn electronic medical records (EMR) systems.
- Excellent organizational and time management skills with a strong attention to detail.
- Outstanding communication and interpersonal abilities.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Positive attitude, willingness to learn, and a team-oriented mindset.
Benefits:
- Competitive hourly wage of $16-20/hr depending on experience.
- Opportunities for professional development and advancement.
- Supportive and collaborative work environment.
- Meaningful work impacting the health and well-being of our community.
*Please send resume and cover letter to sherri@montanaspineandjoint.com.
Salary : $16 - $20