DATA COORDINATOR

Position Title: Data Coordinator

Department: Shelter

Reports To: Direct Care Counselor Supervisor

Employment Status: Non-Exempt / Full-Time

This job is on-site in Billings, MT, this is NOT a remote position.

ORGANIZATIONAL OVERVIEW:

Montana Rescue Missions’ core values are to treat all people with dignity, compassion, and respect. Our programs and services are designed to help end the cyclical nature of homelessness. We give individuals and families a chance at life healing to address the issues that lead to their homelessness including counseling, case management, life skills education, and job skills training.

POSITION SUMMARY:

The Data Coordinator plays a vital role in ensuring the accuracy and efficiency of all data-related functions within the Development Department. This includes managing records, processing intakes, generating reports, and supporting operations through data-driven insights. The ideal candidate is detail-oriented, tech-savvy, and committed to maintaining the integrity of our database to support ongoing fundraising and engagement efforts. This position is an on-site role and does not offer remote work or work-from-home options.

KEY RESPONSIBILITIES:

• Maintain and update database (Mission Tracker)
• Accurately process and acknowledge all information promptly
• Generate client data reports for the Development Team and Executive Leadership
• Conduct regular database audits and cleanups to ensure accuracy
• Coordinate data imports/exports between systems (e.g., event platforms, email marketing tools)
• Track grant deadlines
• Provide technical support to team members regarding database use and best practices
• Ensure data is handled securely and in compliance with data privacy policies
• Assist with creating processes, guides and standard operating procedures.

QUALIFICATIONS:

• 1-2 years of experience in data entry, database management, or nonprofit fundraising preferred
• Proficiency in Microsoft Office Suite, especially Excel
• Experience with client management data or CRMs strongly preferred
• Strong attention to detail and organizational skills
• Self-motivated
• Problem solving skills
• Ability to manage multiple tasks and meet deadlines
• Excellent written and verbal communication skills
• Commitment to the mission, vision, and values of Montana Rescue Mission.
• Experience working in a faith-based or nonprofit setting is a plus