What are the responsibilities and job description for the Parts Coordinator position at Montana Food Equipment Hobart Service?
Overview
As a Parts Department Associate, you’ll play a key role in keeping our service operations running smoothly. Working closely under the direction of the Office Manager, you will allocate and distribute parts and materials for service repairs and customer orders, manage incoming and outgoing parts, and maintain tight control of inventory. This role offers frequent interaction with technicians, office staff, customers, and vendors—making strong communication and organization skills essential.
Key ResponsibilitiesInventory & Ordering
- Maintain and update the inventory control system; assist with periodic audits conducted by company auditors.
- Requisition parts from Troy, OH, monitor purchase orders, and manage backorder correspondence.
- Receive and verify incoming parts shipments against packing slips and purchase orders.
- Support truck stock replenishment and handle parts transfers between branches.
- Keep current on new products, bulletins, and related parts required for modifications.
Sales & Customer Service
- Handle over-the-counter parts sales for walk-in customers.
- Process customer mail and telephone parts orders, including writing up orders and quoting prices.
- Follow up with customers and service personnel regarding part availability.
- Issue credits for returned merchandise and manage related documentation.
Administrative & Reporting
- Process Return Apparatus Tags (RAT) for warranty claims and verify applicable credits.
- Assist with preparing reports on order status, material shortages, and pending credits.
- Perform cycle counts and help maintain accurate inventory records.
- Cross-train or support training of other office staff as needed.
Qualifications
To be considered for this role, you should have:
- A high school diploma or GED; business or trade school is a plus.
- Strong organizational skills and the ability to manage multiple priorities.
- Proficiency with Microsoft Office (Excel, Word, Outlook).
- Excellent verbal, written, and interpersonal communication skills.
- Previous experience with inventory management is preferred.
Physical Requirements
- Ability to sit for extended periods and work on the phone frequently.
- Lift 50–75 lbs with or without assistance.
- Climb ladders up to 8 feet.
- Perform physical tasks including kneeling, squatting, bending, pushing, and pulling.
- Work in environments with noise, heat, cold, wet, or slippery conditions.
- Work overtime as required.
Why Work With Us
- Competitive pay
- Health insurance options
- Paid vacation and holidays
- Retirement funding
- Extensive on-the-job, online, and classroom training
- A safety-conscious, team-oriented work environment
Montana Food Equipment Hobart Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Location:
- Helena, MT 59601 (Required)
Ability to Commute:
- Helena, MT 59601 (Required)
Ability to Relocate:
- Helena, MT 59601: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21