What are the responsibilities and job description for the Trattoria di Montaluce - Front of House Support position at Montaluce Winery and Restaurant?
Job description:
Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team here at Trattoria di Montaluce. As a vital part of our establishment, you will be the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome. This role requires excellent communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment. If you are passionate about providing outstanding customer experiences, we would love to hear from you.
Responsibilities
- Greet and welcome guests as they arrive, providing a friendly and inviting atmosphere.
- Manage reservations and seating arrangements efficiently.
- Assist guests with inquiries about the menu, specials, and services offered.
- Ensure cleanliness and organization of the front-of-house area.
- Collaborate with kitchen and bar staff to ensure smooth service flow.
- Handle guest complaints or concerns with professionalism and empathy.
- Process payments accurately and efficiently while maintaining cash handling procedures.
- Maintain knowledge of menu items, including ingredients and preparation methods.
Skills
- Strong interpersonal and communication skills to interact effectively with guests and team members.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent organizational skills to manage multiple tasks simultaneously.
- A positive attitude with a commitment to providing exceptional customer service.
- Previous experience in a hospitality or customer service role is preferred but not required.
- Basic math skills for handling transactions accurately.
Join our team and contribute to creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Benefits:
- Opportunities for advancement
- Paid training
Work Location: In person
REQUIREMENTS
About Trattoria di Montaluce
Located on 400 acres in the heart of the North Georgia mountains is our beautiful, Tuscan themed winery and restaurant. The Trattoria is our newest addition, boasting authentic Italian cuisine and handcrafted cocktails. Located right next door to our flagship restaurant, Le Vigne, the Trattoria serves all kinds of guests from near and far. We are proud to be Dahlonega's newest tradition.
Salary : $10 - $12