What are the responsibilities and job description for the Outside Sales Representative position at Montalbano Lumber?
Job Title: Outside Sales Representative
Department: Sales
Reports To: Vice President
Job Summary:
The Outside Sales Representative is responsible for driving sales growth in the lumber and building materials (LBM) and millwork sectors by cultivating relationships with builders, contractors, and trade professionals. This role involves providing expert guidance, creating tailored solutions, and ensuring customer satisfaction while maximizing revenue opportunities. The ideal candidate will possess strong communication skills, a proactive approach, and deep industry knowledge to consistently meet sales targets and support company growth.
Key Responsibilities:
Customer Acquisition & Relationship Management:
Proactively identify and engage with builders, contractors, and trade professionals to expand the customer base within the LBM and millwork markets. Build strong relationships that foster trust, loyalty, and repeat business.
Sales Execution:
Promote and sell lumber, building material packages, and millwork solutions tailored to specific project needs. Prepare and present accurate quotes, proposals, and material takeoffs aligned with customer requirements.
Profitability & Negotiation:
Negotiate pricing and terms to close sales while maintaining company profitability goals. Ensure all customer orders meet margin requirements and contribute to overall financial performance.
Industry Expertise:
Stay informed on LBM and millwork product offerings, market trends, and building codes to provide expert advice and solutions. Represent the company at industry events and networking opportunities to expand the client base.
Collaboration & Fulfillment:
Work closely with internal teams—including purchasing, operations, and delivery—to ensure seamless order fulfillment and customer satisfaction for LBM and millwork products.
Sales Reporting & CRM Management:
Maintain accurate records of customer interactions, sales activities, and project details using Bistrack. Monitor and report on sales performance, ensuring monthly and quarterly targets are met or exceeded.
Qualifications:
Experience:
Proven experience in sales within the lumber and building materials industry, with a strong understanding of millwork and related products.
Skills:
Excellent communication, negotiation, and relationship-building skills. Strong organizational and time management abilities with a focus on meeting deadlines.
Technical Proficiency:
Proficiency with ERP tools and Microsoft Office Suite. Familiarity with CRM systems and quoting software.
Knowledge:
Understanding of local building codes, construction processes, and product specifications related to LBM and millwork.
Benefits:
Health, dental, and vision insurance
Cafeteria plan available for supplemental benefits
Employee retirement plans with up to 4% company match
Paid time off and holidays
Employee discounts on products
Opportunities for career growth and development