Customer Service and Sales Assistant

Customer Service and Sales Assistant Full-time opportunity Available | Denver, CO As a Customer Service and Sales Assistant, you will deliver an excellent service, helping promote our our products and services to the people of the big apple. You will have a vibrant personality and a passion for helping others to achieve your goals and those of the company.  While previous customer service experience is preferred, training will be provided. This is a very customer-centric role, so you’ll need to be confident and comfortable interacting with customers face-to-face.  Responsibilities:Interact with customers in a professional and courteous manner, addressing their inquiries, concerns, and requestsProvide product information, resolve complaints, and offer solutions to ensure customer satisfactionMaintain accurate and detailed customer records using our CRM systemCollaborate with cross-functional teams to escalate and resolve complex issuesContinuously enhance product knowledge to assist customers effectivelyMeet and exceed performance targets, including response times and customer satisfaction ratings Requirements:. Excellent verbal and written communication skillsStrong problem-solving and multitasking abilitiesAbility to remain calm and composed under pressurePrior experience in customer service or a related field is a plus but not essential Basic IT skillsAbility to work independently and as part of a teamCapability to think outside the box and get creativeA strong work ethic and desire to go above and beyond to meet all targets and objectivesAble to commute to our office in Denver, CO (This role cannot be done remotely)How to Apply: If you are passionate about providing outstanding customer sales service and are ready to take on this rewarding opportunity, click the "Apply" button now. We embrace diversity and encourage individuals from all backgrounds to apply. What's Next:Thank you for your interest! Shortlisted candidates will be contacted within the next 3-4 working days to schedule an interview. All interviews will be conducted online via Zoom. Please note that this position requires working from our client's office in Denver, CO. Stay tuned for updates as we are actively hiring.

Salary : $45,000 - $55,000