CSR - Customer Service Rep

CSR - Customer Service Rep - Kansas City, MO    Our client is expanding and looking for an enthusiastic Customer Service Rep (face-to-face) to join their team in Kansas City, MO. This is an on-site position; remote work is not available.   About the Customer Service Rep Role:  In this role, you will be essential to our client's customer service experience, acting as the first point of contact for in-person inquiries and assisting with new customer sign-ups.  Key Responsibilities:  Engage directly with customers to respond to inquiries, address concerns, and provide detailed guidance on product and service options.Deliver prompt, courteous, and professional assistance, building rapport while addressing customer needs.Collaborate with team members to ensure a smooth, unified customer experience across all interactions.Keep accurate records of customer interactions, feedback, and follow-ups to drive satisfaction.Develop a strong understanding of company products, services, and policies to offer informed support.Participate actively in team meetings and training sessions to stay current on best practices and service improvements. Customer Service Rep Benefits:  Competitive weekly pay, plus bonuses and incentives Career development through structured coaching and mentorshipPaid professional membershipsAdditional perks including team activities, travel opportunities, and more!   Desired Skills and Experience:  Our client values a proactive attitude and innovative mindset. Ideal candidates are passionate about exceptional customer service and eager to help the team become a ‘one-stop shop’ for customers’ needs.   If you’re ready to make an impact as a Customer Service Rep, please apply today!

Salary : $850 - $900