What are the responsibilities and job description for the Office Manager – Monster Tree Service of St. Louis position at Monster Tree Service?
So, what sets Monster Tree Service apart from other employers? State-of-the-art equipment, a true love and commitment to the environment, superb customer service, a dynamic work ethic, a unique philosophy, and most important… the Monster Team!
If you’re a natural leader who loves keeping office operations running like clockwork, we want to talk to you. Monster Tree Service of St. Louis is looking for an experienced Office Manager to be the organizational backbone of our growing business — the person who keeps schedules, invoicing, and office operations moving so we can deliver outstanding tree care every single day.
This is a hands-on leadership role with real ownership, real impact, and room to grow as we do.
\n- Support the General Manager and Owner with day-to-day tasks, from scheduling to customer service.
- Be the face and voice of Monster Tree Service — answering calls, greeting customers, and scheduling estimates and service appointments.
- Keep the Sales Staff / Arborist’s calendar organized and on track.
- Maintain accurate customer records — estimates, invoices, and receipts.
- Stay in regular contact with current and prospective customers by phone and email.
- Champion a safety-first culture — knowing industry standards and holding the team to them.
- Assist with AR responsibilities
- Assist with hiring protocols
- Perform other general office personnel tasks and responsibilities
Required
- Strong interpersonal and communication skills — you’re warm, clear, and professional.
- Reliability and organization others can count on.
- A problem-solver’s mindset with a sharp eye for detail.
- Proficiency in Microsoft Office.
- Familiarity with the local area.
- Proven leadership — you communicate clearly and earn the trust of employees, customers, and management alike.
- Strong logistics instincts and hands-on experience running the day-to-day operations of a business.
Nice to Have
- Management experience in the tree care or landscape industry.
- A degree in Business Management, Arboriculture, Forestry, or Environmental Sciences — or equivalent real-world experience.
- Prior office experience in an administrative or customer service role.
- QuickBooks experience.
- Experience with scheduling or CRM software.
We offer competitive wages commensurate with experience, hands-on training, year-round employment, state-of-the-art equipment, a positive and respectful work environment, and more. You’ll join a team that’s growing fast and changing the tree care industry for the better — with genuine opportunities to grow your career right alongside it.
Ready to lead? We’d love to meet you.
You are applying for work with a franchisee of Monster Tree Service, not Monster Franchising SPE, LLC or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.
An Equal Opportunity Employer