What are the responsibilities and job description for the Customer Service Rep-Banking position at Monson Savings Bank?
Customer Service Representative-Banking Monson Savings Bank is seeking a
full-time Customer Service Representative (CSR) for our Wilbraham
Branch, located at 100 Post Office Park, Wilbraham, MA. Join our growing
and dynamic team! We are a successful community bank dedicated to our
customers, associates and communities! CSR position works a variable
schedule, approx. 37.5 weekly hours, Monday-Saturday. Must be available
to work Saturdays until approximately 12:30-1 PM. Salary Range:
\$21.00 - \$25.00 Per Hour Job Summary: Under the general direction of
Branch Management, the CSR is responsible for performing a variety of
customer service and retail banking duties. Opens, closes and performs
maintenance on various consumer and business deposit accounts,
researches and resolves customer issues. Assists customers with a
variety of debit card, online banking, and bill pay issues or questions.
Maintains the Banks standards for service, customer satisfaction and
relationship building. Education/Experience: High School Diploma or
equivalent and minimum one (1) year of retail banking experience
Required With Ability To Learn Additional CSR Duties. Qualifications
Strong customer service skills, attention to detail and math aptitude;
excellent verbal communication and interpersonal skills; team approach
to work responsibilities; basic keyboard skills; ability to learn,
retain and follow complex regulatory and security requirements; strong
Organizational Skills And Ability To Manage Multiple Responsibilities.
Benefits of working for a local, community bank include paid time off,
401(k) With Company Match, Suite Of Insurance Benefits Including
medical, dental and more! Monson Savings Bank is an Equal Opportunity
Employer to all protected groups, including protected veterans and
individuals with disabilities. Reasonable accommodations may be made to
Enable Qualified Individuals With Disabilities To Perform The Essential
position functions.
full-time Customer Service Representative (CSR) for our Wilbraham
Branch, located at 100 Post Office Park, Wilbraham, MA. Join our growing
and dynamic team! We are a successful community bank dedicated to our
customers, associates and communities! CSR position works a variable
schedule, approx. 37.5 weekly hours, Monday-Saturday. Must be available
to work Saturdays until approximately 12:30-1 PM. Salary Range:
\$21.00 - \$25.00 Per Hour Job Summary: Under the general direction of
Branch Management, the CSR is responsible for performing a variety of
customer service and retail banking duties. Opens, closes and performs
maintenance on various consumer and business deposit accounts,
researches and resolves customer issues. Assists customers with a
variety of debit card, online banking, and bill pay issues or questions.
Maintains the Banks standards for service, customer satisfaction and
relationship building. Education/Experience: High School Diploma or
equivalent and minimum one (1) year of retail banking experience
Required With Ability To Learn Additional CSR Duties. Qualifications
Strong customer service skills, attention to detail and math aptitude;
excellent verbal communication and interpersonal skills; team approach
to work responsibilities; basic keyboard skills; ability to learn,
retain and follow complex regulatory and security requirements; strong
Organizational Skills And Ability To Manage Multiple Responsibilities.
Benefits of working for a local, community bank include paid time off,
401(k) With Company Match, Suite Of Insurance Benefits Including
medical, dental and more! Monson Savings Bank is an Equal Opportunity
Employer to all protected groups, including protected veterans and
individuals with disabilities. Reasonable accommodations may be made to
Enable Qualified Individuals With Disabilities To Perform The Essential
position functions.
Salary : $21 - $25