What are the responsibilities and job description for the Front Desk - Bursar's Office position at Monroe University?
Responsibilities
Customer Service: Oversee front desk operations. Greet students and parents, answer phone calls, refer students and parents to appropriate Bursar Office personnel for further advisement and reply to emails.
Assist with payment plan enrollment
Payment Processing: Take cash, checks, and credit card payments for tuition, housing, and fees. Record transactions in student accounts.
Account Support: Explain school financial policies, check account balances, and help clear registration holds.
Cash Handling: Perform daily cash reconciliation
Knowledge/Skills/Experience
Accounting knowledge a
Microsoft Office
Customer Service
Excellent communication skills, both verbal and written
Ability to multi task & prioritize
Ability to interact with students
Bachelors degree required
Customer Service: Oversee front desk operations. Greet students and parents, answer phone calls, refer students and parents to appropriate Bursar Office personnel for further advisement and reply to emails.
Assist with payment plan enrollment
Payment Processing: Take cash, checks, and credit card payments for tuition, housing, and fees. Record transactions in student accounts.
Account Support: Explain school financial policies, check account balances, and help clear registration holds.
Cash Handling: Perform daily cash reconciliation
Knowledge/Skills/Experience
Accounting knowledge a
Microsoft Office
Customer Service
Excellent communication skills, both verbal and written
Ability to multi task & prioritize
Ability to interact with students
Bachelors degree required