What are the responsibilities and job description for the Service Technician position at Monroe Truck Equipment?
SERVICE TECHNICIAN
At Monroe Truck Equipment, an Aebi Schmidt brand located in Monroe WI, we pride ourselves on innovation, collaboration and dedication to excellence. As part of the Aebi Schmidt Group, we are committed to delivering superior solutions to our customers as well as providing rewarding career opportunities.
Position
This position will be responsible for servicing vehicles and equipment as well as providing training for operators at our customer’s locations. Although our company is based in Wisconsin, this position can travel to customer sites for repairs, troubleshooting, or installation and will cover a territory primarily in the Northern portion of the United States and Canada.
Shift: 1st Shift
Responsibilities
- Performing repair work on customer equipment as specified by service repair orders. Including all aspects of equipment (iron work, electrical repair, hydraulics, and general upfitting).
- Installing new or modified equipment in on-site repair facility or at customer’s facility to ensure full functionality according to specifications.
- Assisting in the training of new operators at customer sites.
- Providing technical assistance to help troubleshoot, repair and adjust equipment. This can be by phone, video, or on-site with customer.
- Evaluating field installations and recommending design modifications to eliminate machine or system malfunctions.
- Attending trade shows which may include assembling and disassembling equipment.
Qualification
- Solid mechanical aptitude relating to HD municipal snow removal equipment and EV chassis mounted sweepers and cleaners. Including welding, electrical, and hydraulics proficiency as well as high voltage certification and ability to understand and work around EV chassis.
- Willingness to travel (up to 25% annually) throughout the United States – especially during snow season
- Ability to communicate effectively and professionally with a variety of people, both written and verbal.
- Ability to work effectively under pressure and meet time deadlines.
Benefits
- 401k with Company Match After 90 Days
- Health Insurance 1st of the Month after Hire
- Vision & Dental Insurance 1st of the Month after Hire
- Life & Disability Insurance 1st of the Month after Hire
- Flexible Spending
- 80 Hours of Paid Vacation Upon Hire
- Reimbursement for Work Boots and Prescription Safety Glasses
- Holiday Package
Aebi Schmidt is an Equal Opportunity/Affirmative A