Branch General Manager

Branch General Manager – Construction & Business Leadership | EOS Company

$95,000–$115,000 performance bonuses
Full-Time | On-site | Elkhart, IN

Run the branch. Lead the team. Own the results.

Monroe Restoration is a leading ServiceMaster franchise serving Indiana and Michigan. We help homes and businesses recover after fire, water, storm, and mold damage — and we do it with urgency, integrity, and structure.

We operate on the Entrepreneurial Operating System (EOS), which means we’re serious about accountability, data, and putting the right people in the right seats.

We’re hiring a Branch General Manager for our Elkhart, IN location — a leader with strong construction knowledge, team leadership skills, business acumen, and the ability to drive both operational excellence and profitability.

What You’ll Do Operations & Project Oversight

• Lead all branch operations, including restoration and construction work
• Oversee multiple jobs from intake through final walk-through
• Set clear priorities, ensure quality control, and maintain safety standards
• Use EOS tools (L10s, Scorecards, Rocks) to drive alignment and accountability

Construction Leadership

• Guide project managers and field teams in accurate scoping, scheduling, and execution
• Leverage your construction background to ensure technical accuracy and field efficiency
• Solve problems on the ground and support team members in high-pressure situations

Business & Financial Leadership

• Own branch-level P&L performance — revenue, gross margin, and cost control
• Approve budgets, estimates, and spending decisions with a profitability mindset
• Monitor key financial and operational KPIs, taking action to improve performance
• Apply strong general business acumen to make decisions that balance people, process, and profitability

Team Leadership

• Recruit, hire, and develop high-performing teams
• Conduct Quarterly Conversations and support team performance
• Drive a culture of ownership, trust, and accountability
• Ensure roles are aligned with the EOS Accountability Chart and Core Values

Client & Partner Engagement

• Serve as a visible leader with key clients, adjusters, and partners
• Step in on escalations and ensure high customer satisfaction
• Protect the company’s reputation and deliver on promises

What You Bring

• 5 years in construction, restoration, or operations management
• Proven success leading multi-functional teams and field crews
• Solid understanding of job costing, budgeting, and branch-level P&L responsibility
• Comfortable using EOS tools or highly aligned with EOS principles
• Strong communicator with leadership presence and decision-making ability
• Bachelor's degree preferred (Construction Mgmt, Business, or related field)
• Valid driver’s license and the ability to pass a background check

What We Offer

• $95,000–$115,000 salary, based on experience
• Performance-based bonus plan
• Full benefits: medical, dental, vision, 401(k), life insurance, PTO
• Company truck or allowance
• Full EOS structure and a leadership team that values clarity and execution
• Real responsibility — you will lead the branch, own results, and shape the team

Our Core Values

Relationships Matter
We build trust. We lead with a servant’s heart. We always do the right thing.

Coachable
We live the Monroe Difference — no excuses, no egos. We embrace change. We commit to lifelong learning.

Winning Together
Powered by EOS. We align goals, exceed expectations, and reward exceptional performance.

About Monroe Restoration

Monroe Restoration is a trusted provider of disaster recovery services. With locations across Indiana and Michigan, we help communities rebuild after damage and loss — and we do it with systems, urgency, and people who care. We’re growing fast and we’re building for the long term.

If you're ready to lead a team, run a business unit, and own the P&L — apply today.

Job Type: Full-time

Pay: $95,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Commute:

• South Bend, IN 46619 (Required)

Ability to Relocate:

• South Bend, IN 46619: Relocate before starting work (Required)

Work Location: In person

Salary : $95,000 - $115,000