Medical Receptionist

Job Overview
We are seeking a dynamic and organized Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic approach will help coordinate patient appointments, manage medical records, and support clinical staff with administrative tasks. Your expertise in medical office procedures and EMR systems will contribute to delivering exceptional patient service and maintaining efficient clinic operations. This position offers an engaging environment where your proactive attitude and attention to detail will make a meaningful impact on patient care.

Duties

• Greet patients warmly, verify insurance information, and assist with check-in and check-out processes.
• Schedule appointments using medical scheduling software such as Epic, Meditech, or Athenahealth, ensuring optimal clinic flow.
• Verify insurance coverage, perform insurance verification, and handle billing inquiries related to Medicare, Medicaid, or private insurance plans.
• Manage electronic health records (EHR systems) including eClinicalWorks, Dentrix, Eaglesoft, or similar platforms; review documentation for accuracy and completeness.
• Assist with medical coding tasks such as CPT coding, ICD-10/ICD-9/ICD coding for billing purposes while ensuring compliance with HIPAA regulations.
• Answer multi-line phone systems professionally using proper phone etiquette; direct calls appropriately and take detailed messages.
• Maintain organized medical records, file documents accurately, and ensure confidentiality in accordance with HIPAA standards.
• Support clinical staff by preparing intake forms, updating patient information, and managing clinic supplies.
• Conduct appointment reminders via phone or electronic communication to improve patient attendance rates.
• Assist with administrative support tasks including data entry, typing reports, and managing office correspondence.

Experience

• Previous experience working as a Medical Receptionist or in a healthcare front desk setting is required.
• Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or similar platforms is essential.
• Strong knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing practices is highly desirable.
• Experience with insurance verification processes including Medicare and Medicaid is preferred.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Demonstrated ability to handle multiple priorities efficiently in a fast-paced clinic environment.
• Excellent customer service skills combined with professional phone etiquette and clerical expertise in filing and documentation review. Join us in making a difference by providing outstanding administrative support that enhances patient experiences! We value energetic team players committed to accuracy and compassionate service in a busy healthcare setting.

Pay: $15.00 - $20.00 per hour

Work Location: In person

Salary : $15 - $20