What are the responsibilities and job description for the Bilingual Clinical Research Administrative Assistant position at Monroe Biomedical Research?
Company Description Monroe Biomedical Research (MBR) is a multi-specialty clinical research organization that operates fully owned research sites, focusing on Phase 1–4 cardiometabolic, endocrinology, respiratory, and general medicine studies involving drugs, medical devices, and diagnostics. Sponsors and CROs choose MBR for its strong therapeutic expertise, centrally managed multi-site operations, and specialized facilities for complex early-phase trials. The organization is recognized for its ability to accelerate study timelines and consistently exceed industry benchmarks in participant recruitment and retention. MBR is committed to combining scientific rigor with genuine respect for participants, partners, and team members, creating better experiences for everyone involved. Professionals seeking meaningful careers in clinical research can learn more at MonroeResearch.com.
Role Description The Bilingual Clinical Research Administrative Assistant is a full-time, on-site position based in Charleston, SC. This role supports clinical trial operations by managing participant scheduling, maintaining accurate study records, preparing and organizing regulatory and source documents, and assisting with data entry into research databases. The assistant communicates with participants in English and Spanish, helping with informed consent discussions, visit reminders, and follow-up calls to support recruitment and retention. Day-to-day responsibilities also include coordinating with clinical and laboratory staff, handling incoming calls and inquiries, managing office supplies and study materials, and ensuring that documentation meets regulatory and quality standards. The role works closely with investigators and coordinators to promote smooth study visits and a professional, respectful experience for all participants.
Qualifications
- Strong Interpersonal Skills and Communication abilities to interact effectively with participants, investigators, and study staff, including fluency in English and Spanish.
- Knowledge of Medical Terminology and basic Research concepts to accurately understand protocols, documentation, and clinical trial procedures.
- Familiarity with Laboratory Skills, such as handling specimens and coordinating lab workflows, or the ability to learn these procedures with training.
- Proficiency with office software (e.g., Microsoft Office, electronic data capture systems) and accurate data entry skills.
- Organizational and time-management skills to handle multiple studies, schedules, and administrative tasks in a fast-paced environment.
- Attention to detail and commitment to maintaining confidentiality and following regulatory, ethical, and quality standards.
- Previous experience in clinical research, healthcare, or a medical office setting is beneficial.
- Associate’s or Bachelor’s degree in a health-related, science, or administrative field is preferred, or equivalent relevant experience.