What are the responsibilities and job description for the Veterinary Receptionist - Veterinary Experience 1 Year Minimum position at Monroe Animal Care Hospital, P.C.?
Monroe Animal Care Hospital is seeking an experienced reliable, friendly, team oriented, and client-centric receptionist. The position is considered Full Time at approximately 35 hours per week. The ideal candidate is motivated professional with a strong work ethic and the ability to multitask in a fast-paced environment. Must possess effective communication skills and intermediate computer literacy. Accuracy and attention to detail is critical. Minimum of 1-year Veterinary Reception experience is required. Wage commensurate with experience and existing knowledge of veterinary procedure and terminology.
Other duties include but are not limited to the following:
- Manage multiple phone lines, direct and screen calls, and relay messages.
- Use software to schedule appointments for all clinic services.
- Provide accurate information to callers without providing medical advice.
- Promptly address all client concerns and remain polite and professional when interacting with clients over the phone, in person, and via text/email.
- Greet and interact with clients and pets in a friendly and welcoming manner.
- Maintain proper documentation with client/pet records.
- Basic math and accounting skills – ensure all client transactions are collected accurately and completely.
- Maintain hospital cleanliness in common areas of the office.
- Ability to maintain a positive attitude and cooperative working relationships with fellow staff members.
- Familiarity with veterinary/medical terms and flea/tick/heartworm preventatives is ideal.
- Basic knowledge of vaccines and common veterinary procedures is ideal.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Veterinary Receptionist: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Monroe, GA 30655 (Required)
Work Location: In person
Salary : $13 - $16