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Technician I, Quality Assurance

MONOGRAM MANAGEMENT SERVICES INC
Haverhill, MA Full Time
POSTED ON 9/9/2026
AVAILABLE BEFORE 11/9/2026

Position Overview: 

  Supervises employees and quality assurance activities for assigned area to produce a high-quality product within established standards for safety, quality, quantity, and housekeeping.

Essential Duties and Responsibilities:
•    Supervises personnel assigned to specific duties relating to the adherence of the quality programs.  These programs include: Safety Quality Food Certification (SQF), Hazard Analysis Critical Control Points (HACCP), Quality Management System (QMS), Standard Operating Procedures (SOP), Good Manufacturing Practices (GMP) and Micro lab procedures.    
•    Documents, trains, and monitors that employees have applied new training.    
•    Ensure a good follow-up of non-conformities.  
•    Participate in daily plant walk-throughs.
•    Review and sign off on daily pre-operation inspection.  This includes inspection of belts, tools, and verification log and sanitation.
•    Review daily pallet tickets and file with the QA documentation on designated production lines.
•    Review employee paperwork making sure it is free of errors and mistakes.
•    Perform regular quality checks on mixing procedures, codes, cooler-freezer temperatures, footbaths, and conduct appropriate follow-up with employees involved in these procedures.
•    Perform an ingredient check in, and work with the Purchasing department to get discrepancies resolved.
•    Monitor damaged ingredients and prepare non-conformance documentation and make recommendation for disposal and/or repair.
•    Conduct HACCP pre-shipment inspection. 
•    Assist with customer complaints, collect and organize all paperwork for review to initiate a corrective action.


 

Qualifications:

Education and Experience: 
•    High school diploma or GED preferred.
•    Experience Required:  Minimum 6 months of quality or related experience preferred.    
•    Must be able to add, subtract, multiply and divide.
•    Support management decisions, talk positively and encourage happy environment.
•    Be knowledgeable of and follow the safety procedures as outlined by Monogram Foods.
•    Be knowledgeable of safe food handling practices, HACCP and quality control procedures in your department.
•    You must be able to speak, read and write in English. 
•    Serve Safe Certified
•    Demonstrate a high level of energy drive and initiative.
•    The ability to be self-directed and maintain excellent organizational skills.
•    Ability to work flexible hours and accept additional responsibilities as needed

Education and Experience: 
•    High school diploma or GED preferred.
•    Experience Required:  Minimum 6 months of quality or related experience preferred.    
•    Must be able to add, subtract, multiply and divide.
•    Support management decisions, talk positively and encourage happy environment.
•    Be knowledgeable of and follow the safety procedures as outlined by Monogram Foods.
•    Be knowledgeable of safe food handling practices, HACCP and quality control procedures in your department.
•    You must be able to speak, read and write in English. 
•    Serve Safe Certified
•    Demonstrate a high level of energy drive and initiative.
•    The ability to be self-directed and maintain excellent organizational skills.
•    Ability to work flexible hours and accept additional responsibilities as needed

Work Environment and Personal Protective Equipment:

Work Environment:
•    Stand on concrete.
•    Ambient temperatures.
•    Work with a team.
Personal Protective Equipment:
•    Safety shoes as needed.
•    Insulated gloves as needed.
•    Safety knives as needed.

 

Salary : $20 - $33

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