Operations Manager

About Monogram Foods
A leading food manufacturer, Monogram Foods specializes in delivering your favorite foods and snacks with unparalleled quality and flavor. We specialize in co-manufacturing, private label, and food service solutions, offering a diverse range of products including appetizers, meat snacks, sandwiches, bacon, corn dogs, and baked goods.

Established in 2004 and headquartered in Memphis, Tennessee, Monogram Foods has earned recognition as one of the fastest-growing private companies in the nation. With over 4,000 team members across 12 locations in seven states, our unwavering commitment to excellence and passion for quality drives everything we do.

Our dedication extends beyond our products to giving back to local communities. Through the Monogram Foods Loves Kids Foundation, we strive to "make it better" for children and families, embodying our core values and creating lasting, meaningful change. 

Our Culture Is Our Secret Ingredient
At Monogram Foods, we're more than a food company—we're a passionate team dedicated to creating America's most beloved foods and making an impact in the communities where we operate. 

We value the dedication of our team members and are committed to fostering a fun, supportive work environment. We prioritize recognition, well-being, and a strong sense of belonging because we know that when our team is at its best, we can deliver our best to customers. Here you will enjoy competitive compensation, comprehensive benefits, and ample opportunities for growth and advancement. Plus, our inclusive culture—grounded in our company values—celebrates diversity and respects the unique perspectives of our team members. 

So, if you're hungry for a rewarding career, join our team and let's cook up something extraordinary together.

About the Job 

Operations Manager is responsible for all daily manufacturing operations and production-related activities. This hands-on position is responsible for the development of practices and actions designed to increase productivity and deliver results. The successful candidate will meet production output and at desired quality for the lowest possible cost working within the standards of the Company and regulatory agencies. The role will direct, coach and mentor staff to develop methods to use the plant's human and capital resources to best meet production goals in addition to making processes more efficient. Full manufacturing statement responsibility and the requirement to meet KPI targets across labor, yield loss, quality, costs, efficiencies, safety and other notable areas. Performance will be evaluated by measuring employee retention and turnover, reduced total recordable injury rates, first pass quality, case fill rates, on time delivery, continuous improvement, and asset reliability.

Role will report to the Director of Operations.

Specific accountabilities include but not limited to the following:

• Provide overall leadership and direction to plant staff in all aspects of the production operation
• Monitor departmental performance against goals to ensure results
• Anticipate and provide direction on future capital projects and equipment needs
• Maintain effective community and government relations
• Understand and deliver customer requirements
• Ensure a safe work environment through safe work behaviors, safe work conditions and elimination of deficiencies
• Managing through subordinates, supervisors and managers, assure employee engagement, safety, quality, customer service, cost, and production objectives are met or exceeded
• Meet food safety and quality requirements
• Drive behavioral based safety program to enhance culture and results
• Drive quality and continuous improvement initiatives
• Deliver KPIs
• Achieve efficiency goals and manufacturing standards
• Provide leadership, guidance, and training to employees by developing and implementing plans to improve abilities
• Directly support the development of internal talent in preparation for future advancement and promotional opportunities
• Coach, motivate, train and effectively manage the performance of plant managerial and support team members
• Be responsible for consistent, fair and inclusive employment practices, legal and corporate compliance, as well as behaviors reflective of the company's commitment to diversity
• Lead direct reports and partner with indirect functional staff
• Create a culture of honest, direct, regular, compassionate feedback and dedicated to fostering a culture of learning
• Commit to diverse and inclusive team
• Work to overcome obstacles in a positive manner
• Leverage data for insights that drive business performance
• Ensure successful execution and outcomes
• Simplify and standardize to enable success
• Collaborate and promote teamwork
• Lead by example
• Provide outstanding customer service
• Be a great coach, mentor and team builder
• Be an effective communicator at all levels of the organization
• Manage tactical issues while maintaining strategic vision
• Demonstrate extensive knowledge of lean operating principles and high performing work systems
• Behave with integrity and high ethical standards.  Promote dignity, fairness, candor and compassion
• Organize, plan, and problem-solve to exceed their expectations and develop positive relationships
• Train and empower the staff to execute plans effectively.
• Have the highest ethical standards; be influential and collaborative; be ambitious and results-oriented; be transparent, self-aware and humble; be comfortable with ambiguity; have high learning agility.

The ideal candidate will have the following qualifications:

• The ideal candidate will have the following qualifications:

• Bachelor’s degree Business, Engineering, Food Science or related field or possess commensurate knowledge, wisdom and experience to achieve successful results
• Must be 18 years or older.
• Minimum 10 years leadership level experience in food manufacturing environment
• Food industry experience and understanding of USDA, FDA, OSHA, and BRC/SQF requirements, highly desired.
• Current or previous experience in plant management overseeing operations for equivalent sized manufacturing operation.
• Ability to understand the vision and culture of the organization and translate into specific actionable plans, and hold team members accountable to achieve desired results.
• Proven ability to build strong teams and interact at all levels of the plant.
• Demonstrates a passion for learning and a willingness to build new skills.  Recognizes opportunities to simplify processes and create efficiencies.
• Excellent verbal and written communication to varied audiences.