What are the responsibilities and job description for the Insurance Customer Service position at Monica Salmon Farmers Insurance?
Job Overview
Join a team that cares about our customers and you! Monica Salmon Farmers Insurance in Los Alamitos, California, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Rep. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary Range: $20.00 - $23.00 per hour
Benefits
Hourly Base Salary Commission
Paid Time Off (PTO)Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Appreciation lunches
Weekly Team meetings
Team Building events
Home/Work Life balance
Monthly Commission opportunities
Paid holidays
Business casual attire
Requirements
- A Property & Casualty insurance license is preferred Must obtain within 60 days of hire. Licensing assistance available.
- Possess an upbeat, positive and enthusiastic attitude.
- Follow through and exceed current and prospective client expectations.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Works well with others
Responsibilities
- Take premium payments from customers.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Answer incoming phone calls on the first ring.
- Maintain knowledge of new products and services.
- Be outstanding at relationship building.
- Develop and maintain client relationships.
About Us
At Monica Salmon Farmers Insurance, we are dedicated to providing comprehensive insurance solutions tailored to the unique needs of our clients. With a commitment to personalized service and integrity, our team fosters a welcoming environment where customer care thrives. We believe in empowering individuals and families through education and support, ensuring peace of mind in every insurance decision. Join us in our mission to protect what matters most, and be part of a dynamic team that values collaboration and growth in the insurance industry.
Salary : $20 - $23