What are the responsibilities and job description for the Office Manager / Administrative Assistant position at Monica Kieffer, D.O., Inc.?
Job Summary
Office Manager / Administrative Assistant
Quiet osteopathic doctor’s office looking for an office manager/ administrative assistant for 32 hours a week. Duties include, but are not limited to:
Duties will mainly include:
FRONT OFFICE DUTIES
- Patient management
- Office Management
- Patient coordination
· Provides patients and guests with a positive in-person impression. Office responsibilities for all assignment areas:
- Answer phones and return voicemails in a timely manner.
- Process incoming and outgoing faxes in a timely manner.
- Completes assigned re-call list in a timely manner.
- Ensures that patient confidentiality is always protected, both audible and visible.
- Ensure compliance with all medical practice regulations, such as, but not limited to; HIPAA and OSHA.
- May assist patient with forms completion in person.
- New Patient Coordination:
- Provides information needed for patient visit including directions to the appointment location(s).
- Schedules new patient appointments.
- Ensures complete records are obtained prior to scheduling appointment.
- Check-In Patients:
- Updates all patient demographic information into the Practice Management system and registers new patients.
- Accurately ensures that all visit paperwork is ready at time of visit,.
- Coordinates schedules for follow up
- Collect payments
BACK OFFICE DUTIES
- Scheduling appointments (Office Ally)
- Ordering office supplies
- Ordering supplements and tracking
- Keeping track of licenses
Requirements:
- Must be able to pass a background check
- Detail-oriented
- Professionalism in appearance and conversation
- Friendly phone etiquette and phone voice
- Excellent interpersonal and communication skills
- Enthusiastic, outgoing personality with above-average judgement
- Dedicated to high quality patient care and efficiency
- Team player
- Demonstrates strong ethics and a high level of personal and professional integrity.
- An effective communicator at all levels in the organization, with strong oral, written and persuasive skills.
ABILITES/SKILLS/KNOWLEDGE
- Effective verbal and written communication skills
- Tech Savy
- Ability to navigate multiple software systems, i.e., Microsoft Office, Excel, QB
- Maintains departmental files, performing duties such as pulling files and assembling forms prior to appointment
Knowledge of QuickBooks, Insurance Billing processes, CPT/ICD, HIPPA practices, Office Ally, Windows 10 is plus, but willing to train the right candidate.
If you are interested please send your resume with a cover letter, and references.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Health insurance
Work Location: In person
Salary : $22 - $25