What are the responsibilities and job description for the Insurance Account Representative - Farmers Insurance Team Member position at Monica Fernandez-Farmers Insurance Agency?
Job Description
Are you looking to grow? So are we! Monica Fernandez-Farmers Insurance Agency in Edinburg, Texas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Administration / CSR. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Benefits
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Flexible Schedule
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Answer incoming phone calls on the first ring.
- Be outstanding at relationship building.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Requirements
- Create relationships from a cold start.
- Excellent Communication/interpersonal skills.
- Career minded vision.
- Excellent Spelling and Grammar skills.
- A Property & Casualty insurance license is required.
- Strong work ethic and leadership skills.
Ability to take initiative, be proactive, and think outside the box.
Salary : $12 - $15