What are the responsibilities and job description for the Customer Service Representative position at Monica Conroy - GEICO Local Office?
Benefits:
- Opportunity for advancement
- 401(k) matching
- Bonus based on performance
- Training & development
Benefits/Perks:
- Paid time off (vacation and/or sick days)
- Growth potential
- Salary plus commission/bonus
- 401k with employer match
- Health benefit
- Other local perks offered
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!
Responsibilities:
- Outbound Calls: Make proactive outbound calls to potential customers using provided lists or databases. Introduce products or services, engaging customers in meaningful conversations.
- Sales and Lead Generation: Promote and sell products or services directly to customers. Strive to meet or exceed individual or team sales targets and quotas.
- Customer Engagement: Build rapport and relationships with potential customers through active listening and tailored sales pitches. Maintain a professional demeanor and positive attitude.
- Database Management: Accurately record customer information, responses, and sales outcomes in designated systems. Keep records organized and up-to-date.
- Follow-Up: Conduct follow-up calls to potential customers who have shown interest but have not yet made a purchase. Provide additional information and address concerns to convert leads into sales.
Requirements:
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Detail oriented
- Proactive in problem-solving
- Able to learn computer functions
- Ability to work in a team environment
- Property/Casualty license must be obtained within 60 days of hire
Salary : $45,000 - $58,000