What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Monica Bedson - State Farm Agent?
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
ROLE DESCRIPTION:
If you enjoy talking to people, are driven to achieve, have a passion for being the best in your work environment then we are eager to have you on our team
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- AS AN AGENT TEAM MEMBER YOU WILL RECEIVE -
- Salary plus commission/bonus
- Option to participate in 401K with max match
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement in my agency
- Setting sales and growth goals