US Manager, Working Life

Title:                     US Manager, Working Life

Reporting to:       US Head of People & Operations

Location:              Duluth, Georgia

The role:

Working Life at Moneypenny is our team devoted to all elements of working life and is there to help people get the balance right between work and home so we can support people to be their very best. The team encompasses all traditional HR functions, supporting the delivery of people initiatives and ensuring a consistent and positive employee experience.

As Working Life Manager, your role is focused on supporting and delivering key people processes and initiatives across the employee lifecycle. This is a hands-on, varied role that combines HR administration, employee support, and coordination of people programs. You will work closely with managers, employees, and external partners to ensure smooth day-to-day HR operations and a positive working environment.

Each day will bring a mix of proactive and reactive responsibilities, depending on the needs of the business and our people.

Key responsibilities:

• Support the delivery of initiatives that foster a positive and inclusive workplace culture.
• Coordinate employee engagement and well-being activities, ensuring consistent participation and communication.
• Track and report on employee feedback and engagement metrics, escalating insights where appropriate.
• Provide day-to-day support on employee relations matters, escalating more complex issues as needed.
• Assist with the implementation and administration of HR policies and procedures in line with company guidelines and state-specific labor laws.
• Maintain and update employee handbooks and internal documentation to ensure accuracy and compliance.
• Ensure consistent application of HR processes across teams and locations.
• Manage end-to-end recruitment processes, including job postings, candidate coordination, interviewing logistics, and onboarding.
• Partner with hiring managers to support hiring needs and ensure a smooth recruitment experience.
• Maintain relationships with recruitment agencies and support candidate sourcing through established channels.
• Coordinate onboarding and offboarding processes to ensure a positive employee experience.
• Support the administration of employee benefits, leave, and wellbeing programs.
• Liaise with the UK Working Life team to support the implementation of global people initiatives and frameworks.
• Coordinate with outsourced HR providers to ensure effective service delivery and timely resolution of queries.
• Act as a key point of contact for day-to-day HR queries from employees and managers.
• Maintain accurate employee records and ensure HR systems are up to date.
• Stay informed on HR legislation and support compliance with relevant employment laws.
• Assist in project execution and other job-related duties as assigned by management.

The person:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3–5 years of experience in HR, employee engagement, or talent acquisition.
• Working knowledge of Georgia employment laws and HR best practices.
• Experience supporting HR processes and working with external HR vendors or PEOs is beneficial.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• A proactive, team-oriented approach with a focus on delivering a positive employee experience.
• Enjoys working in an in-office environment alongside colleagues, fostering a transparent, open, and approachable working culture.