What are the responsibilities and job description for the Financial Service Representative position at moneymart?
At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment!
Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.
In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives.
As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives.
Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!
What we Offer:
- Market competitive Pay
- Monthly bonus potential based on the operational success you drive
Other Benefits Include:
- Comprehensive Medical/Dental Benefits
- Competitive Paid Time Off
- Plan for your future with our group Retirement Options
- Education Reimbursement Program to invest in your education and career growth.
- Exclusive Perks through Perkopolis - enjoy special discounts and offers.
- Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
- Discounted company services including foreign exchange and Koodo services.
- And Much More!
Build a Stable Career in a Changing Market
In times of industry change, finding an organization that offers consistency, growth, and long-term opportunity matters more than ever. At Money Mart, we provide a stable, customer-focused environment where your experience—especially in fast-paced, customer-facing industries like telecom, retail, or financial services—can translate into meaningful career progression.
We are always looking to connect with talented individuals who thrive in dynamic environments and are passionate about delivering excellent customer experiences.
What You’ll Do
During a typical day, you will:
- Deliver results aligned with store profitability goals
- Provide a quality customer sales experience through efficient execution of all transactions
- Identify customer needs and offer tailored financial solutions
- Handle cash and accurately process transactions
- Connect with customers regarding past-due balances and negotiate payment arrangements
- Complete documentation with a high level of accuracy
- Follow all safety, security, and compliance requirements
What We’re Looking For
- A sales-driven mindset with a strong focus on customer experience
- At least one year of experience in financial services, retail, telecom, or other customer-facing sales environments
- Confidence handling cash and managing transactions
- Strong communication and problem-solving skills
- High school diploma or equivalent
Why Join Money Mart?
- Stability you can rely on in an evolving employment landscape
- Opportunities for career growth and advancement across our network
- A structured environment with clear processes and expectations
- The ability to leverage your existing experience into a new, resilient industry
- A team culture that values performance, accountability, and customer impact
A Great Fit If You Come From:
- Telecommunications or wireless retail
- Big-box or specialty retail
- Customer-facing environments
- Financial services or lending
Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.
About Money Mart – Our Commitment to Responsible Innovation
At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.
This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.
We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.
Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
Salary : $500,000