Payments Operations Executive - FIG

Who We Are

Moneycorp is a thriving dynamic business with an excellent reputation helping Corporate and Private Clients with their FX and International Payments requirements for over 40 years. As a globally expanding business, our footprint covers UK & Ireland, Europe, USA, Canada, Hong Kong, UAE and Brazil!

With our extremely rare single IBAN multi-currency account, we are able to assist with a variety of different payment needs, including business payment solutions, personal payments abroad (for example buying a property), travel money, as well as the ability to offer interest on deposits. Supplementing this, we also support the global supply chain of wholesale banknotes through our Financial Institutions Group (FIG) and partnership with the US Federal Reserve Bank, to build deeper payment relationships with international banking customers.

It is through obtaining our own banking and payment licenses, the acquisition of two banking platforms and access to 16 liquidity providers that we are able to proposition a trailblazing FinTech payment infrastructure that simplifies our customer’s diverse business needs and reduce their costs. There is no doubt that we are a major player and differentiated ourselves in a continuously evolving and competitive industry.

With 500 employees, Moneycorp prides itself in attracting some of the world’s top talent and the people who work at Moneycorp are truly behind its continued success. As Moneycorp continues to expand into new territories, there are considerable opportunities for growth for newcomers and the learning possibilities are endless. We welcome you to be part of a team which has a passion for the business, all within a collaborative and supportive working environment that has ultimately translated to a unique exciting business. To find out more about our journey click here.

In today’s market, there is a multitude of challenges that businesses face when looking to fulfil their banknote requirements, especially as major banks look to scale back on non-core products. At Moneycorp, banknote supply (Financial Institution Group “FIG”) is one of our core solutions. Such access supports Moneycorp’s global ambitions in supporting frictionless commerce through the development of a more competitive supply chain with the highest levels of compliance. We understand the importance of a service provider that has reliability and longevity, with a specialist, dedicated team at our customer’s disposal.

To ensure this level of service is continued we have an exciting opportunity for a Payments Operations Executive - FIG, to join our Payments Operations – FIG team at Moneycorp on a full-time / permanent contract, based in our Coventry Office, West Midlands. Reporting directly to the Payment Operations Managers - FIG, the main purpose of this role is to ensure:

• All payment transactions are processed accurately, compliantly and within deadline.
• All bank accounts, transactions and systems are reconciled daily.
• Compliance with the funding and defunding of the Federal Reserve Bank Account (FRBNY).
• Exceptional service is delivered to the FIG team in sales, dealing and logistics.

The overall team size will be up to 5 people in the UK and another 2 people based in Hong Kong. The tasks will support our payments operations across the Financial Institutions Group (FIG) and its clients across the EMEA, LATAM and APAC regions. You will have exposure to a variety of stakeholders across the business including members from the Sales, Dealing, Finance and the wider Payments Operations teams and the role will provide the opportunity to learn about all areas of payments within a global FinTech payments business.

This is an entry level role, therefore we are keen to meet applicants who have an interest in learning payments, settlements and/or reconciliations or have previous operational experience with banking and reconciliation activities, have sharp attention to detail and takes pride in ensure processes and procedure are followed consistently at a high standard.

What we’re looking for / Skills that will help you in the role 

• Interest in moving into a role processing payments in global currencies and performing bank account reconciliations.
• Prior operational experience is advantageous, ideally acquired in a deadline orientated and busy payment operations environment supporting a demanding business
• Proficient at establishing credibility quickly and building relationships with a range of stakeholders at varying levels of seniority
• Excellent communication skills (written and verbal)
• Energetic and focused to deliver exceptional service to the business supported
• Learning mind-set and willingness to develop key skills and competencies
• Excellent analytical skills, with ability to think independently and draw conclusions.
• Solution-focused approach and the ability to make objective/ evidence based decisions and influence recommendations and decisions using insights.
• Good organisational and prioritisation skills.
• Resilient to change, adapting to and supporting new situations with confidence.
• Ability to work well under pressure, maintaining high accuracy, in a fast paced environment
• Proactive and willing to take on new challenges
• Collaborator and team player
• Knowledge and experience of payment platforms, SWIFT, reconciliations, investigations and query management is advantageous

This is a fantastic opportunity for someone to take on a key fundamental role within the Payments Operations – FIG function, who is keen to get involved in multiple projects within an established growing international organisation, and provides amazing scope for both strategic and operational self-development.

Please note: This is a full-time, permanent position, with the job expected to be office-based in Coventry as part of the Payments Operations - FIG team. However, we have an agile flexible working policy which enables you to work up to 2 days from home if desired.

This role offers a competitive salary, plus a comprehensive benefits package including 25 days holiday, pension, BUPA private medical health insurance, discretionary performance related bonus and more.

If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button.

Start date: ASAP

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Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams.

All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.