Regional Director of Sales, Mid-Market Account Management

Description

About monday.com

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000 customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

About The Role

monday.com is hiring a Regional Director of Sales to lead our North America Mid-Market Account Management organization, overseeing ~3 frontline managers and driving retention and expansion across the segment. This leader will build on our existing AM motion to increase multi-product adoption, strengthen renewals, and elevate strategic customer engagement.

A key focus will be improving AE-to-AM handoffs and embedding a more proactive, value-driven approach within focused Mid-Market books of business. With teams in New York and potential expansion into Denver and Atlanta, this role will unify the org, reinforce accountability, and scale a high-performance, growth-oriented culture.

In This Role You Will

• Embed and scale highly effective account management practices ensuring value-based selling, quality pipeline generation, and high customer retention.
• Own the revenue target for the group. Coaching leaders and reps to ever higher levels of effectiveness.
• Partner with cross-functional leaders (Marketing, RevOps, CS, Product, Partnerships, etc.) to align GTM strategy and ensure consistency across the customer journey.
• Build and enforce strong performance management processes, holding teams accountable to pipeline generation and conversion metrics.
• Analyze data to inform sales tactics, identify whitespace opportunities, and evolve GTM strategies in line with broader business objectives.
• Hire, integrate, enable, develop, and retain sales and sales leadership talent while supporting their success and fostering a results-driven culture of collaboration, accountability, and transparency
• Accurately forecast and track leading indicators to ensure consistent and predictable monthly/quarterly results that align with the company objectives and revenue goals
  
  

Requirements

• Proven Sales Leadership: 5 years of management experience, Experience as a second-line sales leader is a bonus.
• Account Management Expertise: Track record of driving excellence in account management motions, coaching and enabling teams in multi-threaded, consultative selling methodologies (e.g., MEDDPIC, Command of the Message).
• Strategic Operator: Skilled at setting GTM strategy and translating it into clear, executable processes and KPIs. Data-driven, operationally strong, and comfortable making decisions based on analysis and insight.
• Operationally Strong: Adept at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and developing appropriate solutions
• Technical Sales: Technically strong and accustomed to selling into CEOs, CFOs, CIOs, CTOs, and Line of Business - focused on driving value
• Change Leader: Experienced in leading sales org transformations at established SaaS companies; able to inspire confidence and set a clear vision in evolving teams.
• Collaborative Partner: Able to influence across functions and geographies, fostering alignment and shared accountability across the revenue organization.
• Culture Builder: Transparent, resilient, and people-focused, with the ability to motivate and inspire a diverse team in a hybrid environment.
  
  

What Monday.com Can Offer You

• Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program
• A team that values transparency and collaboration while having fun while we work
• Monthly stipends for food, wellness, and commuter/remote work
• Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops
• Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified.
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
• A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more
  
  

monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

Please note that this is a hybrid position of 3 days/week in our Atlanta office

Visa sponsorship for this role is currently not available.